Question about Swingline 87845 Optima ® 40 Desk Stapler

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2-70 sheets swingline optima #8787x

There is a jam and I am unable to open the stapler with the black button to remove the jam

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Posted on Jan 02, 2017

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I cannot get my stapler to work. I got it last year for christmas and have never been able to use it. Can someone help?


What is the make & model of your Stapler (should be written under the bottom). The obvious question is, are you sure there's staples loaded in it? When you say you can't get it to work, does that mean you try to staple something but, it doesn't staple? Or, something else?

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Sometimes the rectangular insert where the staples sit on, gets dislodged. On the underside of channel insert is a spring and when correctly seated is in between the tabs of the bottom piece. If the insert isn't in between the tabs, it sits too high and makes it difficult to open and close the staple tray. The staples will jam.

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Sadly, the solution to this problem is very simply, and stated on the instructions for the stapler, which I ignored myself until I had bought my third one and continued to have the jamming problem. The solution is you HAVE to use the Optima staples they sell. Look for them in the silver metal box, and they are labeled Optima. Once I did that, all three of the staplers worked without a hitch, and I love them. Good luck!

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Did you use Optima brand staples? If not, the stapler will not work correctly. You must use their brand of staples or it will continue jamming, and giving you problems. The staples typically found right next to the Optima staplers in the office supply stores. They come in a rectangular metal box and are labeled Optima staples.

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The Optima line of staplers do not work without jamming continuously unless you use the Optima brand staples. They can be found in the store next to the Optima staplers in a rectangular silver box, and will solve you problem instantly. There is no other brand of staple that will work in this line (I tried numerous), but once you purchase the Optima staples, problem solved, and you'll love it!

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Swingline heavy duty staplers provide the power to staple up to 120 pages of 20-lb. paper easily and consistently. The all-metal construction of these staplers makes them an indispensible office tool. However, the way to load staples into a Swingline heavy duty stapler differs from the method for loading most other manual staplers and can cause a little confusion.
Difficulty:Easy Instructions

    • 1 Remove the follow block at the back of the stapler by pushing the mechanism in, lifting the block up over the holding hooks and sliding it out from the stapler. The follow block is the spring-loaded mechanism that holds the staples in place within the stapler.
    • 2 Load the heavy-duty staples into the staple tray.
    • 3 Replace the follow block by inserting it back into the stapler and locking it into place over the holding hooks.

Read more: How to Load a Swingline Heavy Duty Stapler ' eHow.com http://www.ehow.com/how_5822366_load-swingline-heavy-duty-stapler.html#ixzz1bVwG5bBn

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Optima Model # 8787x. Appears to be jammed. How do I open up the stapler to remove cause of jam. I think if I could open it up I could fix it. If all fails can this be sent away to be fixed and...


You need to open the stapler from the back. Push the black piece at the back of the stapler in, then pull it up and out. Remove the jammed staples, and reinstall. Make sure you use the correct staple . It appears to be: SWINGLINE 35550 HIGH CAPACITY STAPLES, 3/8"

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Push the black half-oval button at the hinge to release the staple cartridge. Extend the staple cartridge from front of the stapler, add staples, push back in.

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1 Answer

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call gbc 1-800-541-0094 it has a 5 year warranty. they will send a new one.

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