Question about HP Photosmart C4400 series

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My printer has new carthridges prints from computer but does not make copies

The message in the printer when i push Star Copu (black or color) I get a message SCAN FAILURE UNABLE TO COPY OR SCAN

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  • 126 Answers

Try scanning from MS Paint or Acrobat & see if it works. If it does, the HP/Vista software is probably at fault. If not, the scanner is probably faulty.

Did it ever work or did you just plug it in? (Did you load the correct drivers?)

Posted on Apr 23, 2014

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My hp photosmart c4400 wont make copies


Printer will not work without Color cartridges. You need to install color ink even if your using Black print only.I work for HP but my posts and replies are my own.

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Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
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The indicated cartridge is out of ink Ink cartridge error - - >
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Close the scanner unit.
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Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
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