Question about Canon imageRUNNER 5000 Copier
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
you need to down load the network scan gear tool www.imagerunner.com support downloads office /production then look for canon network utilities... down load scan gear tool [ not color}this file will have to be unzipped then run it... this will set a program in your program files open the one that says scan gear tool when opens either type in the device ip adress or you can select discover. once you do this you select it as the scanner in your scanning software Adobe Pro etc. you also must select scan on the copier then online before scan will happen
Posted on Dec 17, 2008
The port should be active. You can look for problems by right-clicking My Computer and then Properties. Under the Hardware tab, press the Device Manager button. Any hardware issues will show either a question mark or exclamation mark, disabled items with a red x. After the printer is connected, turn it on, then go to Start -> Control Panel. Here, go to add hardware. See if this finds it.
If not, have you added the printer after connecting it via USB under Start -> Printers and Faxes? What about inserting the installation CD before connecting the printer?
Posted on Apr 20, 2009
Do you have the send feature or just scan? If just scan you need to install scan gear to the computer you want to scan to and configure scanner, than can pull scan fro canon to any viewer installed on your computer. If you have the send feature, make a folder on the c drive of the computer , share the folder with all permissions. Touch send on screen, reg. new address, touch file, arrow down to smb file, browser button to see your network, highlight your network, touch down highlight your computer name, enter user name and password as shown, log in to your computer from canon and highlight the shared folder and hit ok. you should now be able to send to that shared folder
Posted on Oct 24, 2009
Did you try to clean beneath the copy glass?
On digital machines, when the copy glass or optics are dirty, copy becomes verry light.
How many copies do you have? pres 123 button.
It also could be that you need to change the toner station, by the book it goes 300000 copies.
But I bet on dirty copy glass and dirty scanner assy.Clean the glass with glass cleaner and polish it with dry cloth.
Posted on Jul 25, 2010
Testimonial: "so thanks"
Tips for a great answer:
Aug 03, 2012 | Canon Office Equipment & Supplies
Nov 13, 2010 | Canon Office Equipment & Supplies
Jul 30, 2010 | Canon imageRUNNER C5180 Color Copier
Jul 25, 2010 | Office Equipment & Supplies
Jan 26, 2010 | Canon imageRUNNER 1023iF Black and White...
Feb 13, 2009 | Canon imageRUNNER 5000 Copier
Oct 29, 2008 | Canon (6981A002AA) for imagerunner 2200,...
May 22, 2008 | Canon imageRUNNER 3300 All-In-One Laser...
24 people viewed this question
Usually answered in minutes!