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Washer will not drain even after changing water pump

Kenmore elite washer will not drain even after changing the water pump out.

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There is a drain pump that is separate from the main pumps on most kenmore elites. There is also a check valve that could be stuck open. 8 of 10 times, however, if the machine was working fine and is now not fully draining, this is due to a drain hose pluggage or kink somewhere between the drain pump and the discharge into the sink. I've seen grease totally block the discharge into the sink trap and cause this problem. This should be thoroughly checked and must be 100% clear for the dw to drain properly.

Posted on Jul 14, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

ngfam1
  • 639 Answers

SOURCE: F21 error

Peace Friend,
ngfam1 At your service!
NO GOD FOR BID DO NOT USE DRAIN OPENER IN AN APPLIANCE!

First try this, unplug the washer and wait a few minutes then restart it like rebooting your computer when its acting strange!
If it corrects the problem GREAT!!! WE WIN!



If not only a trained laundry tech can make the electronic diagnoses.
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Below I referred you to a great service nation wide!

If none of these tasks remedy the problem then here is a good company that's found nation wide.
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Posted on Sep 02, 2008

jsrock516
  • 5911 Answers

SOURCE: kenmore elite HE4T front load washing machine standing water

This problem can be caused by either a leaking water inlet valve, or a condition known as "siphoning". Since you just recently moved, I would make sure you don't have a siphoning problem, first. The following link explains how:

http://www.fixya.com/support/r587481-prevent_washer_siphoning

Although siphoning normally refers to a constant drain problem where a washer has problems maintaining the proper water level, it can also lead to problems where the drain line will back up into the washer.

Now, if you follow the advice in the link and determine this is NOT caused by siphoning, I would suspect that you have a water inlet valve that is leaking. A tell-tale sign will be water trickling down the fill tube in the rubber door bellow. The water inlet valves have a diaphragm that is controlled by an electric solenoid. Sometimes the valve becomes clogged with sediment or deposits, causing the diaphragm not to close properly. If you live in an area that has hard water, or use well water, you may have hard water deposits or rust build up in the valve. You may be able to correct the problem by removing the valve and cleaning it with some distilled vinegar. You can remove the valve by following these steps:

1. Unplug the washer and turn off water supply at the taps.
2. Disconnect the water inlet hoses.
3. Remove washer top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel slides back, then off.
4. The inlet valve (this is what your water inlet hoses connect to) will be located in the left rear of the washer (facing from the front). Remove the dispenser hose(s) from the valve and the electric connections. Remember how the electrical connections are removed. They should be color coded. One is for HOT, one is for COLD.
5. Remove the mounting screws that hold the assembly in place.

Once you have the inlet valve removed, you can place it in some distilled vinegar and let it soak. Just don't submerge the electrical connections. If this does not correct your problem, replace the valve. Searspartsdirect.com and repairclinic.com are two notable web sites that I have frequently used. Just type in your complete model number to begin the parts search.

I hope you find this information helpful. Let me know if you require additional assistance.

Posted on Sep 02, 2008

  • 1122 Answers

SOURCE: Kenmore elite washer problem

you can use a shop wet vac on the drain hose to **** the rest of the water out then you can remove the hoses to check to see if anything is suct in hoses or pump-,mike

Posted on Apr 24, 2009

jsrock516
  • 5911 Answers

SOURCE: Kenmore Elite HE3 F02 error

If you checked the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, first and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If you have any questions, please post back and let me know. I hope this helps you.

Posted on Mar 06, 2010

Macmarkus
  • 2605 Answers

SOURCE: F02 Error Code on Kenmore

Hello, welcome to FixYa.

Based on your information posted I understand you have the Kenmore HE3t washer, correct ?


Reading your description and factoring in all you've done and inspected, it may in fact be a faulty pump...(the F02 ultimate worse case) even if it is draining slowly it does not rule it out, trust me I've seen many of them.

By reading your post I've gathered you are pretty thorough so I don't expect you missed it, but I must mention it or I wouldn't be thorough either, I think you can appreciate that, have you checked the back-flow/check ball ?


If not, here's how...

Pull the boot off if you have not and just see if anything has got in there to obstruct the "ball" from working correctly. It is shown here...(this is from the back, but you can do it from the front...just not as easily...in my opinion)

macmarkus_939.jpg
Undo the clamp and inspect inside...if you have not already.

macmarkus_938.jpg

It's amazing how often I find this ball "stuck" or the bellows clogged with debris of all sorts of items...definately worth looking into before declaring the pump has failed. Good luck. Let me know how you make out as I said and if I can help you in any manner going forward I will do whatever I can.

I've also included a more thorough link of my repair tip below

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for choosing FixYa. Please take a moment to rate the info provided here and a testimony on your experience here at FixYa today is appreciated.

Regards,

Macmarkus :)

Posted on Sep 11, 2011

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