Question about Dell Computers & Internet
DVD drive not recognised in My Computer and CD drive wont read my disc
Posted by Anonymous on
If one drive has resently been installed on the back of the drive there is a jumper with 3 choices of c/s S and M if the jumper is set to cs changer one drive to M for master and change the other drive to S for slave and reboot. If it still wont show drives try reversing the jumpers and reboot. If still not working change your cable to the motherboard.
Posted on Nov 23, 2014
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Posted on Jan 02, 2017
SOURCE: dvd/cd drive problems
Take the drive out and carefully take off the top. The lase shines through a very small glass cover that looks like a small light bulb. Clean the very fine layer of dust off of this glass "eye" and this MIGHT fix your problem. I have seen this happen dozens, if not hundreds of times. Keever
Posted on Mar 06, 2008
This is likely due to media that was released after your drive was manufactured or not included in their firmware. Often updating the firmware on the drive can overcome this issue. you can download the firmware update here:
Warning: Read ALL of the directions and follow them carefully. Failure to do so (for example powering the system down during the update) can result in a non-functional drive.
That said, it is typically fairly painless. If you are not sure you can do it, you should contact NEC support for them to walk you though the process or even send the drive to them.
Posted on Nov 20, 2009
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