I have 2 navlinks running IGO8 with the same problem.
GPS itself is fine recieving Sat Data, IGO8 finds the GPS but it doesnt navigate.
Both were working fine until 1 week ago.
Been trying many things but with no luck yet.
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I bought a Go Cruise S350 from ebay first locked up when I did the install following prompts (GPS told me I had lost 2 ? resource files) told seller he swapped for another and it did the same both had Route 66 on them neither would finish the update installs and that was the end of it trying to connect. So I dragged out my other GPS (Orange Cool G350M I bought in Paraguay Jan 2010) It uses IGO8 as its mapping system (but only had Brazil and Argentinian maps which was ok when there) Both use Windows CE as there platforms so did some googling and found this site http://www.austech.info/igo/33277-ultimate-new-igo8-thread-hollowman-feb-2010-a.html worth it to register and read that page and look at other threads. I now have the IGO8 on the Go Cruise S350 instead of Route 66 Also have Brazil and Argentina plus Australia on BOTH units now. Use a card reader for the sd card and back up whatever is on the unit before you add IGO8. Good luck and worth the effort.
my boyfriend had the same problem and as like everyone else u cant contact betterstore(ebay/oztion seller, who is also same person running navlink site).
when we had this problem my boyfriend contacted a different seller brashimports on ebay (03 9523 8899 or u can try www.brashimports.com.au) and bought a new software card off him and it fixed the problem, and now we just had another problem with our navlink as the screen has turned white and we rang him and he said screen is stuffed and so now i have to send him a pic of the screen out of the unit to see if its the same and if its the same as his screens hes gonna help us with that too, he was a lifesaver for us hopefully he can help some of you other people having problems with the navlink units as my boyriend was ready to use a hammer on it both times.
If you haven't already fixed this; try going into, settings, navsetup, - this should give a Path of navigation software line, this line should read: '\StorageCard\iGO8\iGO8.exe' click on file icon at end of the path window "select storage card, select iGO8.exe, select tick to apply then exit.
This works for mine but I assume that if an alternative software is shown in the path window you must choose an approppriate .exe file in the storage card files.