Question about Microsoft Windows Live OneCare 1.5 for PC

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My computer crashed and had to have it repaired and now my Window

One Care won't work, i downloaded it again but it does not recoginze my computer and i can't get into billing to reset

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  • 39 Answers

You have to log into Windows OneCare with the SAME windows LIVE ID login you used originally. Once you are in there you should be able to remove the old computer and add it again.

If this fails call Microsoft's technical support, but be ready to provide your Windows live ID and serial number.

Posted on Jun 21, 2009

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Posted on Jan 02, 2017

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