Question about Konica Minolta DiMAGE G500 Digital Camera

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Lens will not extend

I went to the beach today and took my camera. I must have gotten sand in the sliding door -- even though I cannot hear any grinding -- but now when I slide the shutter door aside, the lens will not extend in order to take a photo.

Think the camera is ruined?

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  • bjdaniel Jun 20, 2009

    Thank you for your help! Unfortunately, that didn't fix it for me. The lens will not extend at all. It seems to be something with the sliding door.

    If I remember correctly, when it was fully opened, I'd hear/feel a little click. Now nothing happens, so it is like something is keeping it from opening just a tiny bit more. . .

    I have used "Dust-Off" with no success. :-(


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Hi:

You need to clean around the lense first. Blow high pressure air spray and get the most sand out of the lense you possibly can.

If it did not open 100%, try to pull it out NOT too hard. If the lese goes up and down and turns you should follow the lense while pulling it out.

When it is 100% out, (the way normally opens) Clean around the lense more.

Turn you camera on and off a few times. It should be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted on Jun 20, 2009

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