Question about HP J4680 Office Jet All-In-One Printer

1 Answer

When I turn my printer on (HP J4680) it always tries to load a paper and immediately jams (even if I cycle power an unplug). I cannot use it anymore....

Posted by on

  • drallya May 11, 2010

    Check on the Printing status if there are pending files for printing. The printer will always tries to print those files if detected. If no pending files, turn off the printer and disconnect the printer from the pc. Turn it on again and check if printer tries to load a paper. If it does, possible the printer could be faulty. Check it with HP and they may need to replace it already.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Director Badge:

    Uploaded 100 video answers.

  • HP Master
  • 685 Answers

If you disconnect the printer from the computer and your printer stops trying to feed paper when you turn it back on, then this solution likely won't help you.

  1. Disconnect the printer from the computer.
  2. Disconnect the power supply.
  3. Turn the printer back on.
  4. If the printer tries to load paper and jams again, your printer is trying to recover from a paper jam, so try this video. I'm betting if you follow the instructions in this video, you'll resolve a jam in the printer and solve your problem.

Posted on Oct 26, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fails to print after paper jam fix


If you are still seeking assistance with your Officejet J4680 printer rosemarie gogarty I would be happy to help. Have you tried a hard reset? To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.

If the issue persists, let me know, I will happily do all I can to help,

Thanks,
I work on behalf of HP.

Jun 02, 2015 | HP Officejet J4680 All-in-one Printer...

2 Answers

Paper jam


Hi,

Try reset your printer by following this procedure to reset it,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

Or

. Turn the printer power off.
2. Press and hold GO.
3. Turn the printer power back on and continue to hold GO until the Attention light turns on.
4. Release GO.
5. The device lights will begin cycling from front to rear. The cold-reset process will run until completion and the device will go to the ready state. This should fix the problem.

Sep 16, 2011 | HP Office Equipment & Supplies

1 Answer

How do i get my HP Deskjet 4300 back online? It indicates that there is a paper jam and that the power should be shut off. I checked, there's no jam; but it is offline and not working.


Hello Dr Norma,

If you are connected via USB cable, you will want to follow these steps.

1. Clear the print queue from the computer.
2. Shut down the computer.
3. Power off the printer.
4. Unplug the USB cable from both the computer and the printer.
5. Make sure there are no foreign objects in the printer.
6. Reconnect the USB cable.
7. Turn on the printer and the computer.

The "offline" message should now be cleared.

Mar 25, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

My indicator is showing a paper jam and I have cleared all paper that I can see from the feed area. It still instructs to clear the paper jam. Do I need to try to get inside the box and if so - how should...


Once some printers report paper jam, you most must go through certain procedures, even if you have removed the jammed paper, for the printer to print again. So I suggest you follow this procedure:-

i. Put off the printer and unplug it from its power source.
ii. Open all the covers/shutters on the printer (usually you will find one in the front or top and one at the back of the printer).
iii. Site the paper (if any) that has jammed and pull it out in the opposite direction of its movement. Do not pull in the direction it was coming out. (Pulling the paper in the opposite direction is important for the printer’s mechanism. Printer must be off). Never pull out paper from a printer when the printer is powered on.
v. Close all covers at the top, front or back.
vi. Power on your printer and you should be able to print again.

Dec 19, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Paper jam light is on is it really a paper jamon hp J4680 multifunction printer


If it is a paper jam, here's how to solve it on that printer.

(do not delete)

Oct 21, 2009 | HP Officejet J4680 InkJet Printer

1 Answer

Hp j4680 says "paper jam"


Try this. Sometimes you get that message because a previous jam was never fully fixed.

Sep 29, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Hi, i have a HP officejet J4680 all-in-one. The


Clean every moving part with suitable substance. It will be better that you get a support.

Aug 12, 2009 | HP J4680 Office Jet All-In-One Printer

2 Answers

Clicking Noise


Go to: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00587637&lc=en&cc=us&dlc=en&product=439488&rule=44236&lang=en and I think you'll find what you need to solve the problem. often this type of error is caused by trying to clear a paper jam by pulling it out the wrong way, one or two of the gears slip and everything gets out of sync. If you can't solve your problem with the HP troubleshooter, please ask again and I can try and talk you through the resetting process. Hope this helps:)

Feb 27, 2007 | HP Photosmart 3210 Printer

Not finding what you are looking for?
HP J4680 Office Jet All-In-One Printer Logo

Related Topics:

211 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...