Question about Ativa Hd1600 16-sheet Cross-cut Shredder

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No power to shredder, no reset button, reverse will not solve

Shredder stopped working, no power light or reset option, manual not helpful

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The motor may have overheated and failed, especially if the shredder was operated at its rated capacity or operated continuously for long periods of time. The specs for these devices tend to be exaggerated.

Posted on Apr 22, 2014

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1 Answer

Fellowes HD-10Cs won't shred. Power gets to machine because it will manually reverse when reverse button held. Can't get the sensor lights to work. Tried overide switch for sensor light. Held in...


Unplug from mains electricity.
use a cotton bud dipped in rubbing alcohol to clean the sensor
light(s) and heads
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.
If all else fails, contact the maker

Jan 31, 2014 | Fellowes HD-10Cs Shredder

1 Answer

Red light and green light on but motor will not come on


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Sep 13, 2013 | Fellowes PS60-2 Shredder

1 Answer

The shredder doesn't automatically shred anymore. How do I set it so the "eye" works and it shreds automatically without me holding down the button?


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Sep 04, 2013 | Quartet gbc 5550X Shredder

1 Answer

My shredder won't power on. It is not overheated.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 11, 2013 | Staples Cross-Cut Shredders; 10 Sheet

1 Answer

Shredder stoppped working, no display or power when restarted. Power cable is good.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 07, 2013 | Universal Office Equipment & Supplies

1 Answer

Blue light comes on.it will run in reverse but not foreward


Try to reset the shredder.---- Toggle the On/Off switch at the back few times times.Then see if it gets reset.-------- Toggling it on and off to reset the shredder. Make sure to pull out the paper bin while you toggle the power switch on and off a dozen or so times and then put the basket paper bin back in place. When you power the unit back on the forward button should work again and the shredder should feed paper through properly.------ Another procedure is Using the power switch in the back, power on with the blue button and keep press forward till it worked. ------- Turning the off/on switch multiple times mostly helps. ------ This will help.Thanks.Helpmech.

Jul 05, 2011 | Office Equipment & Supplies

1 Answer

My fellows jbo1 jamed and then stopped running is there a reset buton?


Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below.
From fellow's website: http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed

Dec 15, 2010 | Fellowes Office Equipment & Supplies

1 Answer

Tech Solutions shredder Only powers in reverse w/ green light


Their are sensors on top and bottom of cutter asm. Good chance one or more are dirty, blocked with paper shreds or just bad. Clean with compressed air and lightly moistened cotton swab.

Jun 01, 2009 | Tech Solution TS-8000 Cross-Cut Shredder

1 Answer

Will turn on, run in reverse, but will NOT shred...


First try unplugging the power cord for ten minutes and see itf it reset.

Many model also have a reset button inside, find it and keep it pressed if the first solution did not work.

Sep 14, 2008 | Royal 10X Shredder

3 Answers

Sx-102M


I have the Infoguard SX-100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, the gears and fuse was ok, I think something on the circuit board was fried.
I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Dec 21, 2007 | Cross Infoguard Shredder SX102M

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