Question about DeLonghi Prima Donna Avante ESAM6700 Automatic Coffee Coffee Maker
After making a coffee, inside the machine is covered in used ground coffee beans and the coffee discs that should be compact are mushy. I've tried a finer grind but it doesn't work - any ideas?@
Posted by Anonymous on
Hi guys, This issue has been winding me up for ages. I've had the machine serviced by Kenwood Delonghi and after about 8 months the problem reoccurs. I think I've sorted it now though.
If you remove the infuser and push on the metal disc it will go down in to the camber / Cylinder, this can be quite hard at first but this is why the problem occurs, the slide doesn't' go up and down the camber/cylinder.
What I do now is soak the whole infuser in soapy water for 10 minutes and then move the infuser up and down in the cylinder (this can be a little hard at first but it frees up as it gets clean) then clean and dry it all off. Then if you use a bit of lubricant, you can buy this but I just used frylite and then moved the piston in the cylinder up and down to free it up. You will see all of the coffee build up start to come out. Keep cleaning and moving it under the water and it cleans it out properly. Using the frylite acts as a food safe lubricant to facilitate this movement. Keep it moving until it moves up and down freely. Once you are confident that the piston can move up and down freely, reinstall and get the machine turned back on and hey presto. Nice coffee, no mess inside the machine and more importantly, no grounds in the bottom of your coffee 8-)
Posted on Sep 04, 2015
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Posted on Jan 02, 2017
There are two reasons for this usually. Either the grinder is jammed or the grinding wheel or wheels have broken. Your machine needs to go to a repair shop to be looked at.
Posted on Jan 13, 2010
Even a properly operating super automatic DeLonghi espresso machine makes enough coffee grinder noise to scare your pets and wake you next door neighbors. It's LOUD, no doubt about it. Only if your grinder makes more noise than that do you have a problem.
Posted on Jun 29, 2010
I had the same problem about a month ago and contacted customer services because its still in warranty - they suggested it may be the diffuser and sent a new one - which solved the problem. The attached invoice showed it as costing GBP 15.03 (although it was free under warranty).
Posted on Nov 09, 2010
Fill beans before they run out!
If you hear the grinder running empty, press the same button you pressed to start making coffe to cancel the current cup -or, if some beans were ground, stop the water a bit earlier to make a shorter coffe using the same method (press the button you pressed to start the cup). The auto-detect of beans missing is a very minor and largely useless feature.
Posted on Jan 11, 2011
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