Question about NorStar M7324 Telephone

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Norstar M7324 not showing lines in use and unable to retrieve calls on hold

When phone line is ringing it is not showing the usual black triangle next to Line 1, 2, 3 etc. Once answering a call and placing on hold then again it's not showing a line in use. The beep beep happens when the call is coming back to you but I cannot retrieve the call as the line is not showing as in use. Help!

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  • NorStar Master
  • 860 Answers

That might mean that the line(s) is(are) not programmed for that telephone. If you press feature * 0 then one of the line buttons, does it list as a line or blank?

Posted on May 08, 2014

Testimonial: "It is showing blank. Do you know how I can reprogramme so this is Line 1 again?"

  • george  peters
    george peters May 13, 2014

    To program telephone lines on the set you will need to go into administration programming.

  • george  peters
    george peters May 13, 2014

    The answer depends on the type of processor you have. Hopefully this will help. Try feature **266344 (config) Screen should say 'password' Enter in 266344 again Screen should change to 'terminals and sets' The top 4 buttons on the telephone are now programming keys (heading, back, next & show) Press the top right arrow Screen should ask for a set number Enter the extension number you wish to program the line on, press top right arrow, screen should say 'line access' Press top right arrow, screen should say 'line assignment' Press top right arrow, enter in line number you wish to program on the set (001 through 004, line 1 through 4, 031 through 034, lines 5 through 8) Screen will say '001 unassigned' Press the change key located on the soft keys below the screen, keep pressing until the screen shows 'appear & rign' Press bottom right arrow key Screen should say '002 unassigned' repeat process for additional lines if necessary. Press the RLS (release) key & that's it. Hope this takes care of the problem.

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Posted on Jan 02, 2017

  • 7 Answers

SOURCE: Norstar M7324 problem

do you have dial tone?

Posted on Oct 23, 2008

  • 7 Answers

SOURCE: PungaA

press feature * 0 on your set . this initiates a button inqury. Then press line 1 . What does it say in the window? Also do you have dial tone?

Posted on Oct 23, 2008

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How do I make one extension on my Norstar M7324 phone system ring?


Hi J,

Do you mean how to make it ring when someone calls a specific phone number, or when someone calls the specific extension?

If for a phone number, then you need the line to appear and ring on the phone. Let me know which one you're doing.

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Programming2_bing.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt,
press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
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Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear & ring
press the Chng key till it says appear only press next key (lower right arrow)
The display should say line 002: appear & ring
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

Jan 12, 2010 | NorStar M7100 Corded Phone

1 Answer

Old reception phone now regular office - reprogram


Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear& ring
press the Chng key till it says appear only
press next key (lower right arrow)
The display should say line 002: appear &ring
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

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1 Answer

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Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

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1 Answer

Phone does not ring


You have to go in to installer programming to make the phone ring . Press feature ** 266344 the system will then ask you for a password just re-enter 266344 . Next if you have the old software you need to go in to config,show stations , line access ,ring and change to y for yes , if it is the newer software you start at terminals and sets . If you have any ? you can call me 626 712 5753 pacific time .

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3 Answers

No ring and appear on my Norstar M7310


This should work on M7310, M7324 & T7316

Feature ** 266344 - password 266344 - configuration - line data - line access - show ext (yours) - line assignment ( which lines you have, usually 1 & 2) - show line - appear only/ring/apprear and ring

Hope this helps

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1 Answer

PungaA


press feature * 0 on your set . this initiates a button inqury. Then press line 1 . What does it say in the window? Also do you have dial tone?

Sep 16, 2008 | NorStar M7324 Telephone

1 Answer

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