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My IFB Neptune DX dishwasher has died with F9 error code(divisor position error) with all LEDs The tech guy has tried changing the electronic card/ controller but that did not work. The problem is not

The dishwasher shows F9 (divisor position error) within 2 minutes after switching on. Changing the electronic controller did not work. The fault is somewhere else. The appliance is now down since one month. Please help!

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  • Dishwashers Master
  • 3,247 Answers

First of all you should make sure you have not paid the technician for the service call and new controller if that did not fix the problem. F9 errors are usually linked to controller or sensor faults. If replacing the controller has not helped then it is a sensor like a thermostat or motor speed etc. that is confusing the controller. In any case it the IFB authorised technician who can fix the problem as there is not much information available about this dishwasher.

Posted on Apr 23, 2014

  • 6 more comments 
  • Saket
    Saket Apr 24, 2014

    Thanks Sam,

  • Saket
    Saket Apr 24, 2014

    Since the dishwasher is still under the standard warranty, I don't have to pay the techinician for the visits or even any parts that might have failed. The tech guys will probably take away the machine to the service center and inspect in detail. Thanks.

  • Saket
    Saket Apr 25, 2014

    The technician has ordered a new diverter for the machine. Keeping fingers crossed. 24 days without the dishwasher...I am almost dead!

  • Saket
    Saket Apr 26, 2014

    Problem fixed last evening. The diverter motor had developed an issue. Sorted out and the dishwasher is working again. Thanks!

  • Sam Apr 26, 2014

    good to hear it worked. Can be frustrating if you have to wait.

  • Saket
    Saket Apr 26, 2014

    In fact, I must add, it was not repaired by the technician. It was a DIY!

  • Sam Apr 26, 2014

    Make sure the DIY job does not affect your appliance warranty. Hopefully it should work smoothly

  • Saket
    Saket Apr 28, 2014

    I talked about warranty with the technician, but he said it is OK. He came to check the machine & certified it to be ok. But I am seeing white temporary film deposit on dishes after washing. I have increased salt level settings; let us see how it fares.

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