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Webroot and spysweeper 2011 no longer puts cookies into quarentee section


I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 7.0.11.21. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!

Aug 19, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Hi I did a sweep on my computer with webroot and it went to restart my computer, now it wont go back into windows, says missing or corupt file windows system32 config system, is there any way to get this...


Boot into safe mode. ('Rapidly press F8 before the Windows boots)
Start > All Programs > Accessories > System Tools > System Restore
and restore your PC to an earlier date.

If you have disabled your System Restore, then you'll have to repair your windows Installation CD detailed procedure can be read at these links.

http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm
http://www.michaelstevenstech.com/XPrepairinstall.htm

May 25, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I tried to renew my Webroot AntiVirus with Anti-spyware. I ran into a compatibility issue with vista. I uninstalled both the firewall and antivirus, thinking this will help, and now I can not install...


HI There,

I recommend that you use Sytem Restore to go back to a point before the problem began.

1. Click the Start Button
2. Select All Programs> Accessories> System Tools and click on System Restore.
3. Select a point before you tried to install/renew your antivirus and restore to that point.

Your description of what you were trying to do was not completely clear to me so I have to guess. If you were trying to install a different product than Webroot, then you need to completely uninstall Webroot BEFORE you install a different anti-virus.

Also, after uninstalling Webroot, hold down the Windows key on the keyboard and press the R key. A run window will appear. Type in %temp% and hit enter. When the Temp File window appears hold down the ctrl key and hit the A key. All temp files should now be highlighted. Hit the delete key. A message may appear saying Windows cannot delete a file because it's in use. This is normal. Check the box in that window for Skip All similar files and hit ok.

Reboot your computer and then install the new Antivirus.

Good Luck

Aug 26, 2010 | Webroot AntiVirus with AntiSpyware &...

2 Answers

My webroot spy Sweeper is from on my computer what do I do . I tried to uninstall could not.


If you are using OS XP and above.. use the "Restore Utility" function to restore your system to the point before you install the software.

or

You can use a commercial uninstaller ie Final Uninstaller, Perfect Uninstaller, etc.. to uninstall the program.

Jul 12, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I can't access certain websites.mainly my banking websites. i have aol,windows vista and webroot. i was told i need to run the recovery discs,aol software and webroot and start from the begining. is there...


Did you try to restore the system. I think you can restore the system at least nearest 5 days.

Try it and let us know.

Thanks for joining us.

Good luck

Mar 17, 2010 | Compaq Presario Notebook

1 Answer

Webroot spy sweeper window says program damage


have you tried uninstalling and reinstalling a program or yo ucan also try doing a system restore either of this will work

Jul 16, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Child Safe will not accept my CS Control Password


Hello there
First things first:
1) Uninstall the webroot sofware
2) restart your computer
3) depending on your OS, if win 7 , 8, 10
you have to system restore point from the day before you install webroot.
4) restore and restart, problem solve!
Carl

Mar 25, 2017 | Webroot Computers & Internet

1 Answer

Webroot spysweeper


it is better if you change your spyware software.
i think you have already understood why your pc is like that.

otherwise restore the system to previous restoring point.

Jul 25, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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