The camera was perfectly fine until one day I turned it on and it was really fuzzy. its okay on the video but on the camera, the auto focus stopped working. The only time you can get a decent quality photo is when you zoom it in all the way.. HELP!
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The auto focus is what makes the sound. When the camera is in auto mode the sound can not be taken off. For videos and all other options on the top dial the sound can be taken away. Simply go into any mode on the top of the camera except auto; I chose video. click on the menu button and scroll down to AF CONTROL. Change from CONTINUOUS AF to SINGLE AF. This will knock out the auto focus from making that clicking sound while taking a video. The auto focus is the main component to the camera so it's really nice to have on all other dial settings; JUST NOT VIDEO!! :) Hope this helps you guys!
I know this question is almost a year old, but thought I'd post a solution for those using Google Search to try and solve this problem. In the "menu" simply scroll to the "AF Control (Video)" option and change "Continuous AF" to "Single AF" and that should solve this issue.
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Lens is most likely been knocked out of place, that would be the reason why you have out of focus and/or blurry photos. This would also be the reason why you can't retract or extend the lens.
Gently pushing on the lens MIGHT fix the camera, but I would only try as a last resort. Sometimes all that is wrong is the gears get out of place, and by gently pressing on the lens, it snaps the gears back in line, which will bring the lens into working order again.