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Detergent dispenser doesn't open

I have an Indesit DFG261 dishwasher. The last couple of times I have run the machine the detergent dispenser has not opened even through the machine has run through it's who cycle. Any ideas on what is wrong and how to fix?

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  • Indesit Master
  • 3,247 Answers

There is a solenoid in the detergent dispenser that opens at the appropriate time to let the door open and drop detergent. The solenoid might be faulty if the door spring appears alright. One option is to stop using the powder detergent and switch to tablets. One tablet like Finish diamond in the cutlery basket does wonders.
Not sure if you can buy the dispenser to replace.

Posted on Apr 23, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 76 Answers

SOURCE: maytag mjd 2005dishwasher

Try what my wife does. She uses the individually contained detergent/rinse bubble packs (tab packs). No messy granular detergent and easy to simply place inside the silverware basket. Your dishes should wash spotless, like ours. ZT3000 "Beta tester of "0"s and "1's"

Posted on Aug 19, 2007

SOURCE: Indesit D61D

I had the same problem and a repairer said to just throw the dishwash tablet in the bottom when loaded. This has worked fine for last two years and doesn't seem to have made much difference.

Posted on Aug 29, 2007

hotuna
  • 288 Answers

SOURCE: miele G660 premier dishwasher

There is a solenoid that opens the door to the dispenser. You can check it with a volt/ohm meter. Sometimes large dishes can block the door keeping it from opening. I personally know on some Whirlpool washers (because it was mine) that if the bottom drawer is put in backwards, it wont let the door open. When I opened the main door, then the dispenser would flop open. You need a meter to check this part if its not the other things. Without it, you are just guessing.

Posted on Mar 15, 2008

Todd_pdx
  • 22 Answers

SOURCE: detergent stays in the dispenser

Clean and dry your dispenser prior to filling with detergent.
Use only fresh detergent.
Do not place anything ie. cookie sheets, cutting boards in the path of the water obstructing the dispenser.
Do not allow anything to fall between the racks and stop the spray arms from turning.
Always turn the hot water on at the sink prior to starting you dishwasher they use less than 2 gallonsof water in the initial cycle and they require 120 deg f water. Unless you have hot water recirculation in your home.
If you have low water volume or low water pressure due to bad impellor or windings in circulation pump. The water volume or pressure will be insuficient to reach the dispenser.

Posted on Mar 31, 2009

VtToolMan
  • 704 Answers

SOURCE: Dishwasher 3 in 1 detergent tablet not dissolving.

I believe that the instructions for using these 3-in-1 tablets is to place it in the open dish detergent cup, rather than in the closable compartment, since the tablet needs to get doused by a lot of water in oder to fully dissolve and be effective in getting the dishes clean.

Since the tablets are designed to dissolve more slowly, they are able to be used for the entire range of washing cycles. If it's a constant problem and you don's have an open detergent cup below or next to your closed detergent dispenser, just toss it into the bottom of the dishwasher instead.

The reason that the tablet isn't getting dissolved fully is because the door is preventing the tablet from dropping all the way out and the door is shielding the tablet from quite a bit of water spray.

Another option is to take a look at your owners manual for the dishwasher and see if they recommend these all-in-one tablets versus regular powered detergent and liquid rinse aid.

Hope that helps and best regards!

Posted on Jul 31, 2009

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For best washing and drying results, water should be 120oF (49o C) as it enters the dishwasher.
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Items blocking the detergent dispenser will keep it from opening. Make sure water action can reach the dispenser.
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  • Suggested fill amounts are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Follow instructions on the package when using these detergents.
  • Water hardness can change over a period of time. Find out your water's hardness by asking your local water department, water softener company, or county extension agent.

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