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Clean lens on bose 20 - Bose Lifestyle 20 System

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CD player says reading disk about three times after a cd is put in and then the cd is ejected and the message says "not playable." we have tried to clean the head, but it also ejects the...


You can try clean the optical lens by removing Bose top cover ( make sure power off your device before remove the cover). Now instead of using cleaning disk, you can using cotton **** with cleaning lens liquid. Wipe clean the lens ( 2-3 times). After it gets dried, you can try your device. If still no joy, your optical lens is defective and need replacement.


Sep 06, 2011 | Bose Wave Radio

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  • I recommend getting a disk player cleaner. These have little bristles that will clean the lens. This should be done every two weeks or so. If it has not been done in a while I recommend two or three runs through your player with it. Over time dust gets on the lens and it will no longer read disks and a cleaning becomes necessary to again play disks.

Regards, Tony

May 11, 2011 | Bose Audio Players & Recorders

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Why does the CD function on my Bose Wave Radio/CD sometimes not work even though the CD is spinning?

Hi, when the lens of the CD player is weak, it can keep on spinning and not play. what you will need to do is to get a lens cleaner and clean the lens(instructions are on the lens cleaner.

If after cleaning and it still did not work, that means the lens is to weak to perform well. It will need to be changed to a new lens.

Take care.

May 27, 2010 | Bose Wave Radio

1 Answer

Cd player is skippping - I have cleaned the cds. still skipping. It is a bose wave radio single cd player.

Hello my friend,
I suggest to test with many different CDs, if it's still skipping in all CDs. i will say that it's a lens issue, in this case you buy some CD cleaner which has some special lotion which clean the lens. but if this doesn't help also, at this time i will say that the lens needs to be replaced and i hope that you device is still under warranty because the repair will be free for you.
Best Regards,

Oct 30, 2009 | Bose & Wave& Music System

1 Answer

Bose 5 disc cd multi changer wont load any discs from the magazin

That is usually because of dirty or defetive lens, as teh player cannot read the initial track of the CDs.

Try first using a len cleaner , like the ones here.

If this does not work it will be necessary to take apart the unit and accees the lens to clean it, or replace the lens pickup. The repair must be done by a technician.

In this case call the number listed on the owner manual to get assistance

Dec 15, 2008 | Audio Players & Recorders

1 Answer

My bose system is about 6 months old I have a three disc attachment with the system. When I place a cd in the player it scans it and says disc error and ejects the cd. I have tried several cds and it does...

That is a dirty or defetive lens, try using a len cleaner , like the ones here.
If this does not work it will be necessary to take apart the unit and accees the lens to clean it, or replace the lens pickup.
In this case call the number listed on the owner manual to get assistance, the unit should be under factory warranty.
Try cleaning the lens first.

Dec 14, 2008 | Bose Wave music system Multi-CD Changer...

1 Answer

Bose 321 system reads bad disc on all dvds

if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing


Nov 27, 2008 | Bose 3 2 1 GSX System

1 Answer

Audi tt cd changer err1 message

i would try just removing the negative batterie for about 15 to 20 mins and then see what it comes up with...

Sep 10, 2008 | 2000 Audi TT

3 Answers

Bose Lifestyle 28 not playing DVD

Hi Capt Gene, Cleaning the laser lens is a good idea. Try to clean it with a 70% alcohol dipped Q-tip carefully. Or with specific repair kit, something like: Now about opening it, I could only tell my experience with my Lifestyle 20 system: I took the entire case off of my Lifestyle 20 system as the CD Changer Manual Release would not work. I removed all silver covers by carefully prying (glued on). Removed the there Phillips head screws in-line from left to right. Then I used a slot screw driver to pop the tabs under the end silver covers. Now I had an access to the motor and you can genteelly clean or grease Hops it help. Nuck. P.S All Bose could do was offer the $200 repair, which I refused

Mar 11, 2007 | Bose Lifestyle 28 II System

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