Question about Jenn-Air 30 in. CCG2423 Gas Cooktop
Jenn-Air 30 inch CCG2423
I purchased this cook top as a floor model that had been sitting on a back shelf for several years. It was unused, but an old model. It was installed by the man who put in my new hot water heater.
My problem - I took the knobs off so my elderly mother could not turn the burners on. If I put one know back on to use one burner, flames shoot out of the holes where the other knobs would be. It's not a problem if I put all the knobs on to use one burner, but it bothers me to know that gas is being supplied all through the cooktop.
Second, when I turn the burner on, I must go past the "high" setting to get to a lower setting. The flames shoot out so far that they are close enough to the knob to make it hard to turn in down to low, or to turn it off again, as turning it off means I have to go past "high" again.
Is this a setting that I can correct myself? Do I need to have a service technician come? Or, should I cut my loses and buy a new cooktop with a warranty and not get an old floor model?
Thanks for your help.
Definitely cut your loses and get a cooktop with a warranty. That unit sat on the back shelf for a reason.......it didn't work properly.
Also, but a cook top that is compatible with the safety knobs they sell as child guards at places like lowes and home depot.
here is a link to show you how the child proof knobs work
Posted on Jun 20, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 20, 2013 | Jenn-Air 30 in. CCG2423 Gas Cooktop
Jun 17, 2011 | Jenn-Air 30 in. CCG2423 Gas Cooktop
Apr 21, 2017 | Jenn-Air 30 in. CCG2423 Gas Cooktop
May 08, 2010 | Jenn-Air 30 in. CCG2423 Gas Cooktop
Nov 04, 2009 | Jenn-Air JGC8430 Gas Cooktop
Jul 01, 2009 | Jenn-Air 30 in. CCG2423 Gas Cooktop
Jun 14, 2009 | Jenn-Air 30 in. CCG2423 Gas Cooktop
335 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: