Question about SanDisk Sansa e250 MP3 Player

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Sansa c250 I tried to reset it but it did nothing. When I turn it on it remains on the scandick screen. Does nothing else ot goes any further! Only had it since may. Was a gift

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Re: Sansa c250

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Related Questions:

1 Answer

Screen is black.

remove your battery and meory card from it.
Then refix battery and start your mp3 playere without memory card.

May 01, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

My sansa is freezing

That happened to me with my E260 model and I opened the case and removed and replaced the battery inside, kinda reset.

Apr 09, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Won't turn off or on


Find a reset pin in the player it will be in the side of ur player ... just pin it to reset ... It works fine later!!
Good Luck!!

Mar 10, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer


is it on or off when you plug it in? try both.

you could also try a different computer, only two of the 3 comps in my house even recognize my player.

Jan 14, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

My c250 turns on, but not in the way I would like it.

Try a hard RESET by holding the POWER and the MENU for about 15 to 20 seconds. That may reset the player back to the factory settings.

Jan 07, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

SanDisk Sansa m250 MP#

Try doing a hard reset on a Sansa m250:
  1. Turn off the Sansa. Just pull the battery out for a second and then reinstalling the battery without pushing any further buttons.
  2. Plug the Sansa into a computer4.gif, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC4.gif Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.
I do not know if this will work on other Sansa m200 type .mp3 players.

Dec 30, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa c250 not working at all!

2 Suggestions: 1) It may be that the battery isnt charged, let the unit charge fully 2) If that doesnt work, its probably time to send the unit back to sandisk

Jul 23, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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