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Sirius Radio/Sirius Travel Link cannot give us an answer as to why we cannot get service on Sirius Travel Link, even though we have paid for same; according to their records.

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May I clarify exactly what the product is? Sirius make devices and software and sell all. Please confirm the exact Sirius product that is giving you trouble. Is it a download for the PC which is not working?

Thanks.

Posted on Jun 20, 2009

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Posted on Jan 02, 2017

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When we turn on the radio we get a message to confirm subscription update what does that mean


Without knowing what year make and model of vehicle you have, it makes it kind of hard to answer for certain. But it sounds as if you are on a satellite service as the source and it is requesting your subscription information. Serviced like Sirius and XM radio is often offered as a demo with new vehicle purchase, but require a paid subscription for continued service.

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Service manuals are not available except from manufacturer - they probably won't give you one, but you can always ask. You can check online sites, but call them in person and make sure they have a SERVICE manual, not a USER'S manual. 1-800-869-5590

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1-888-GET-SIRIUS (438-7474)
blank.gif For questions about service, hardware or to activate a radio please call customer care at
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blank.gif email getsirius@sirius-radio.com

-I work for a major consumer electronics firm, and we do not give svc manuals to customers - sorry

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