hi there i can help. There is a "dip switch" on nearly all fan remote units, much like a garage door opener has. To keep all the fans in your home from operating at one time, each fan needs a seperate "code". To use your other remote, you need to locate the receiver unit in the fan, usually in the "canopy". This is the bowl looking piece against the ceiling. then note the "code" which is the position of the switches. For instance, most have a block with 4 switches, and if the first is "on", and the remaining are "off", that is it's set code. This "code" can be changed to any combination of "on , off" that you like. BUT, you must also open the remote control and set it's switch to the exact same "Code", or order of "on off" as your Fan receiver. (Usually the control "Dip switch" is in the battery compartment.
Was this helpful?
Yes
No
2 people thought this was helpful
Popular Solutions for Hampton Bay 24002 Ceiling Fan
where does the blue connect at house wiring black or white? when installing a ceiling fan with light...
(More)
where does the blue connect at house wiring black or white? when installing a ceiling fan with light fixture.
fan works with remote but not the dimmer .settings are in sync with receiver.lights turn on but...
(More)
fan works with remote but not the dimmer .settings are in sync with receiver.lights turn on but remote doe not turn them off or dim lights just works the fan
The fan goes at top speed. I have changed the batteries and set the temperature above the indicated...
(More)
The fan goes at top speed. I have changed the batteries and set the temperature above the indicated room temperature. It still runs at top speed. I changed it from auto to manual. No change.
Remote works fine but the fan does not. No light and no movement. I have misplaced manual to the fan...
(More)
Remote works fine but the fan does not. No light and no movement. I have misplaced manual to the fan and the remote. The FCC ID # is CHQ8BT7096T
Add the things you own to your My Products collection and get product information, solutions to problems, manuals & guides, tips and how-to's, reviews & ratings and local repair service - all in one easy place.