Question about Fellowes Powershred PS-60 Shredder

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Shredder stopped working lights come on shredder doersn't not jammed

Has power lights come on doesn't run

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  • Fellowes Expert
  • 53 Answers

Here is a link to the manual for a Fellowes PS60 Shredder.
Maybe it will help you in resolving some of your problems.
https://app.box.com/s/q3r8jlatlfskvgyh5ne6
Fellowes Shredder PS60

Posted on Dec 13, 2014

6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: novitech shredder

After clearing the jam (with the unit unplugged!), let the unit cool completely, then try using it again. A notice on the nameplate inside my unit says: "2 min on/4 min off." Apparently, a thermal cutoff keeps it from overheating by automatically preventing continued operation that might otherwise melt the parts. So heed the directions. I had the same problem with my NoviTech Model PS-026/B2 crosscut shredder (max: 5 sheets, 1 credit card). Also, make sure the motor mechanism is seated square and flush on the bin. I tried testing it out of the bin, and the green ready light wouldn't come on -- for a good reason: safety. (I still have all of my fingers, thanks to that!) Hope this helps.

Posted on Aug 17, 2008

  • 1 Answer

SOURCE: DM15C stops after 4 seconds, open bin light comes on

I lived with the problem for 6+ Months -- drove me NUTS -- Today, I called Fellows -- Spoke to "JoAnn"... She said this works 80% of the time...
Pull out the bin -- put your foot inside to hold the shredder down -- pull up on the top of the shredder -- you WILL hear a POP as the plastic top disengages from the bottom but TRUST ME THIS IS OK! -- take off this top section (which houses the blades) -- flip it over -- you will see 6 screws total but it is the sets of 2 screws close together to focus on -- right next to the screws you will see a tiny glass sensor -- use a q-tip and alcohol to give them a wipe -- press the top back on -- bin back in -- you are DONE -- This took me less than 1 minute and it works as it did the day I got it! Go shred something!  :)

Posted on Jan 05, 2009

  • 1 Answer

SOURCE: Fellowes crosscut shredder does not shut off

Best to use the alcohol/cotton swab recommendation. When I first called Fellowes about cleaning the sensor, they told me never to spray compressed air into the shredder throat, but without much explanation. Later I discovered that the instructions on some of the compressed air cans specifically warn against using them to clear shredder sensors, as the flammable accelerant can leak out when the can is held at an angle and possibly ignite if a spark is generated by the machine. 
This link will take you to the Fellowes FAQ page: 
http://fellowes.com/fellowes/site/support/support_troubleshooting.aspx#dm12c

On the page click on "How do I clean the sensors on my (model) shredder."  I depart a bit from the instructions in that I don't replace the two screws on the throat guide. That way, I can simply slide the media guide toward the front of the machine, lift up the throat guide and do my cleaning. Much faster and, in my opinion, not having the throat guide screws in does not seem to pose much of a safety issue.

Posted on Jan 22, 2009

JayBlair
  • 328 Answers

SOURCE: Our 0S - 11 cs shredder has stopped working. The lights are still on but it will only work in reverse.

Make sure there is no paper shreds blocking the sensors on top and also underneith the cutters. Use a cotton q-tip to clean dust from sensors and maybe compressed air.

Posted on May 15, 2009

JayBlair
  • 328 Answers

SOURCE: Shredder Jams with more than 1 piece of paper thickness

I have seen paper shreds build up inside the cutter housing on this model. It grows into a big tumor inside and places a lot of resistance. You will have to take it apart and clean it thoroughly. Also, oiling the cutter asm.

Posted on Sep 07, 2009

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My Ativa HD Pro 1800 will not power on


First check the power point is still working - plug in another appliance, like a table lamp. If OK check the fuse in the shredder cable plug.

The commonest reason for a shredder stopping is a paper jam, or running the shredder for too long. By 'too long', many shredders will cut-out after 5 minutes continuous working, and the sensor may take 15 minutes to cool down! Read the manual.

It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and place upside down. Use a small screwdriver and/or long nosed pliers to poke at any compressed paper wrapped around the blades - can take a while.

It may be that the sensors are dirty - use a cotton bud dipped in rubbing alcohol to clean the sensor light(s) and heads
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.

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It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and place upside down. Use a small screwdriver and/or long nosed pliers to poke at any compressed paper wrapped around the blades - can take a while.

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Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

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Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

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Shredder stoppped working, no display or power when restarted. Power cable is good.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 07, 2013 | Universal Office Equipment & Supplies

1 Answer

My shredder stopped working in the middle of a shred. I have cleaned all shredding from it, but it still refuses to run. Is there a thermo cut off switch, and if so, where?


  • Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.

  • 2

    Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.

  • 3

    Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.

  • 4

    Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.

  • 5

    Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.

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    My fellows jbo1 jamed and then stopped running is there a reset buton?


    Chances are it's over heated.
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    My fellowes paper shredder is not operating. we have lifted the shredder head and fitted it back on the basket but nothing happened


    Hi,
    Instructions
    Step 1 Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.
    Step 2 Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.
    Step 3 Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.
    Step 4 Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.
    Step 5 Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.
    Good Luck!

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    if you have reverse, run reverse.
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