Question about Villeroy & Boch 6610 11 Subway Floor-Standing Toilet Bowl Only

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My V and B toilet suddenly stopped flushing today, what's the problem?

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It won't drain? Is the tank draining? Is the water turned off? Or is it just plugged up?

Posted on Jun 20, 2009

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Depends on whether you have the single push button flush - or the dual flush mechanism.

If you have the old style single push button, you are best to change the centre column as it's probably past it's sell by date.

If you have the newer style crescent shaped dual flush buttons follow the instructions below:
my V and B toilet suddenly stopped flushing today, - remove%20column%20instructions.jpg
Most common problems are:

Green & Grey rods are broken that connect the buttons to the flushing mechanism - if so you can temporary fix by using wooden dowels of the right length.

The following are common wear & tear and normally mean you need to replace:

Clasps at the top of the the flush valve 'snap off'. Stops the plunger being lifted up which renders the flush useless.

Side clips that hold adjustable top ratchet 'snap off'. Makes the button loose at the top and stops enough pressure being being applied to the flush mechanism.

Spare parts for Villeroy & Boch can be purchased here:

Hope this helps.

P.S. You can also send them pictures of parts not listed.

Posted on Jun 29, 2009


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Posted on Jan 02, 2017

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SOURCE: Flush valve drops before bowl completes flush

is the flapper weighted? if it is it will cause it to shut prematurely. one thing you can do is increase the water in the tank. you might have to buy a pvc cuppler to put on the over flow to allow it to fill up more. korky makes a nice flapper thats not weighted

Posted on Aug 01, 2009

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SOURCE: My flushometer toilet will not stop flushing. The

Try checking the water pressure. If it has dropped too low then the valve will never re-seat properly. Ideally over 90 psi.

Posted on Apr 09, 2010

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