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Dish won't turn. - DISH Network Tailgater Automatic Portable Satellite Receiver TAILGATE

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Hi there! My name is Kimberly and I form part of the Social Media department with DISH. Are you still experiencing an issue with the remote? If so, please install new batteries. If issue persists feel free to reach me at:kimberly.escobar@dish.com

Kimberly Escobar
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rdjennings10,

It does sound like there could be a power problem with the receiver. The Dish Pro Plus LNB won't cause any issues with that receiver. If the receiver is plugged into a power strip or surge protector, try plugging it directly into the wall. If it is already directly into the wall, try a different outlet if available.

If the problem persists, we will have to replace the equipment. You can reach me at thomas.faust@dish.com to get that taken care of.

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rudyxaguilar,

I came across your post and just wanted to provide you with my email address since it sounds like you need your receiver replaced due to the ongoing issue you've been having with it. Please send your account number to me at michael.lemar@dish.com so I can take a look and see about that issued to you. I appreciate your efforts and I hope to hear from you!

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I do hope this has been resolved by now, but if not I would be happy to provide assistance. The receiver may need to be replaced if it's not powering on. To help verify where the problem is, make sure the receiver is plugged directly into the wall outlet. If it already is, then if possible try another outlet.

If the problem continues we can look into a replacement. You can send me an email at thomas.faust@dish.com and I can help you further!

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MojogiMy GHD1621F2 freeview recorder is frozen on one programme, won't respond to the remote at all (have new batterys) and won't respond to buttons on front. Turning off and on doesn't work...


Hi mojogill,

It sounds like the receiver may be locked up. If the buttons on the front do not work, then try unplugging the receiver for 5 seconds and plug back in then check to see if everything is working fine.

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1 Answer

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