Question about Bose Soundlink Air digital music system - Black
When trying to setup using the bose software direct from bose.com as soon as usb lead is connected it tells you there was an unexpected error
Posted by Anonymous on
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Posted on Jan 02, 2017
The solution is simple and cheaper than you think.
The analog 5.1, 6.1, 7.1 outputs on your receiver should be active even with digital inputs that you want to hear. Your receiver turns everything it processes into analog output just before the speakers anyway so there's no loss of access to multichannel sound this way.
What I did was to buy a separate amp for the 901's and feed the Front L&R analog audio out to the EQ which is directly in front of the amp. The Active EQ is only for the 901's which don't have woofers or tweeters so Bose flattened out its final response electronically with some serious boosting at both ends. Having it in line with any other speakers would feed them a grossly over-compensated signal.
Your receiver will drive the rest of the speakers.
This is the cheapest way to have your 901's and hear them, too. Since the 901's are really efficient you don't have to buy a big amp that would heat the room. I'm using a separate Carver amp with 2x100w for mine.
Posted on Apr 13, 2009
I had a similar problem, though intermittent, using my 48 with the AL8 and room-mate speakers. I kept getting a "no signal received from media centre" message on the remote in the second room.
Assuming that the batteries are ok and you don't have a hardware problem, the problem might be that the 48 is not picking up the signal from your remote control in your second room. The signal from your remote control is a radio signal that goes directly to the 48 - it doesn't communicate via the AL8 receiver. I think the orange light will only turn green once a signal is being transmitted from the transmitter unit plugged into your 48 media centre, and this won't start transmitting until the media centre gets a signal from the remote telling it to switch on.
The aerial for all the remote controls is contained in the power cable that links the 48 lifestyle unit to your VS-2 unit. Make sure that this is uncoiled and oriented vertically, as far away from other cables as possible.
If this doesn't work, you can get an antenna extender that plugs into the RC socket on the back of the lifestyle system. Again, orient this vertically. You can get these from Bose.
Is there anything in the wall that might be blocking the radio signal? Lots of metalwork for example?
If orienting the power cable from the VS-2 doesn't do the trick, I suggest that you go to a local Bose shop. (An actual Bose shop, not just an electrical or hifi store stocking Bose products). I explained my problem and the tech guy gave me an extender gratis (its basically just an FM aerial wire by the look of it). I installed it this morning and, so far, its seems to be working ok. As my unit is fairly new, he also offered to have the kit back in the shop to check it all out and, if that didn't work gave me Bose technical support number. He even offered, if all else failed, to send a guy out to my home to get it working - and I didn't even buy it from there!
Hope this helps.
Posted on May 03, 2009
Please ensure that you have turned on the Accoustimass module, this can cause communication errors when calibrating. Also check that all connections are correctly plugged in as if one is not quite sat right this may give the error, just try unplugging them and plug them back in.
Posted on Dec 09, 2009
SOURCE: Bose - Custom EQ Error: 10
Hi, I have just had the same problem and the advice from BOSE was to turn everything off and disconnect the sub from the main unit, wait 10 mins and turn everything back on, making sure to turn the sub on first.
As it happens i then noticed I had connected the sub via the BOSE link speakers plug to the main unit rather than the correct "MAIN" socket. - so if you are reading this you know I am a fool! But the sound now works.
Basically BOSE confirmed the reason for error 10 is that the main unit is not detecting the sub and speakers.
Anyway, I hope my foolish mistake, helps save time and blushes for anyone reading this link.
Posted on Dec 31, 2009
we use the AUX for our PS2 and it works just fine and use the yellow cord into the video in on the tv, the red and white into the BOSE
Posted on Apr 12, 2010
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