Question about Canon PowerShot A85 Digital Camera

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My Canon PowerShot A85 no longer shows scene on the LCD screen before shoot nor immediately afterward and records a blank on the memory card. Photos taken before this problem started can be viewed on the screen in review mode. Otherwise camera feels normal, i.e. turns on and off, zooms, sounds like it recorded a photo.

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I called Canon customer service. Problem is likely due to a defective CCD image sensor. The camera is well beyond warantee, but they will fix it free including shipping both ways. No proof of purchase needed.
I can't get the web site pasted in here, but here is a quote of how to contact Canon about this problem.

Canon already had much of my brand loyalty and this promise of a fix just doubled it!

"U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com"

Canon already had much of my brand loyalty and this promise of a fix just doubled it!

Posted on Jun 20, 2009

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I have the same exact problem and called the Canon number 1-800-828-4040. They said it sounds like a manufacturing problem (just as mentioned above) and will send me a label to ship Camera (at their expense) to them to be checked out. Even thought I purchased this in Oct. 2005- they will repair it and send back to me ...if the image sensor is bad. If it isn't a manuf. problem they will let me know & give me the option of upgrading at a discount price. Thank goodness- this camera wasn't cheap and they were very helpful!! It doesn't hurt to call!! Karen from NC

Posted on Aug 31, 2009

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1 Answer

Can a digital Camera be set To Factory Settings


Format the memory card and then insert in the camera. After that try to take photos. If not working then camera firmware fault. Go for repairing . Repair cost not more than 30$.

Aug 13, 2012 | Canon PowerShot A85 Digital Camera

1 Answer

Cannon powershot A85. I turn on the camera and the screen just shows the menu or the settings. when I snap picture, it shows nothing. i cannot replay the pictures either. what could be wrong?


Hi,
It is known problem of ccd imager chip failure in Canon A85 camera and ccd imager chip will be replaced by local camera repair shop to solve this issue.
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Hope these info will help you.
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Feb 16, 2011 | Canon PowerShot A85 Digital Camera

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When camera is switched on ready to take a picture the screen will not show the image to be taken.


If you can see the menu icons on the LCD, and can view earlier photos from your memory card, you probably have an image sensor (CCD) failure. See this link for details. If Canon determines that this is the problem, they will repair your camera at no cost, regardless of warranty status.

Feb 04, 2010 | Canon PowerShot A85 Digital Camera

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My Canon powershot A85 camera is no longer displaying photos on the lcd screen i have restored the factory settings still nothing can you tell me whats wrong ?


I think you are saying that camera is no more shows live image in LCD to take pictures, right?
And you can see previously taken picture in camera LCD in playback mode.
if thats true then your Canon A85 got bad ccd iamger chip problem and this chip needs to be replaced.
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Sep 26, 2009 | Canon PowerShot A85 Digital Camera

1 Answer

No longer shows scene on the LCD screen


Hi

Your camera has a defective CCD and the only way to fix it is to replace the CCD or the complete lens with a new one.

Try the Canon website here for information: canon.com.ua

Thomas

Sep 13, 2009 | Canon PowerShot A85 Digital Camera

1 Answer

Canon PowerShot A85 has a blank screen


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Jul 25, 2009 | Canon PowerShot A85 Digital Camera

1 Answer

Powershot A85 bought Jan 05 LCD display works in playback mode but is blank in shooting mode. Camera does not take photos.


Hello,
Your Canon A85 has problem of bad CCD Imager Sensor and this part will be replace to view live picture.
Canon has scheme to repair free of cost such problem in A85 model. Please check details to obtain free of cost repair at Canon CCD Advisory.
Thank you.

Oct 03, 2008 | Canon Cameras

1 Answer

My cam is not working properly


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your cameras warranty status. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

Nov 09, 2007 | Canon PowerShot A85 Digital Camera

3 Answers

PICTURE SCREEN


CCD sensor fault : playback fine but no image in capture mode. Replace the sensor. Canon repairs thse faults free of charge but you need to find out what their policy is with A85. As I said this is a classic : I get + - 5 A85s every week with this particular fault.

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Canon Powershot A60 Digi Cam


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