Question about HP LaserJet III Printer

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PAPER JAME CODE 13

I HAVE A CODE 13 PAPERJAM ON A LASER JET III AND CANNOT SEE A PAPER JAM OR FIND MY MANUEL

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  • jeffrey_spry May 11, 2010

    Are there any numbers after the 13? like 13.01 or 13.02?

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  • 484 Answers

Try looking for the jam from the rear of the printer. Also, using one of those compressed air cans, blow all the paper dust our of your printer, because the sensors usually are photo-electronic sensors, and paper dust wil register a paper jam, even when no paper is in the printer.

Posted on Jun 19, 2009

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Open the front cover remove the drum and toner and look in the machine. Open the back cover and look for a Jam as well. Remove the paper tray there could be a piece of paper stuck there.

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When you removed paper from the machine, did it rip at all? If it did, a small scrap could have been left behind, causing the jam code. Depending on where the machine is located and who uses it, there might also be a foreign object lodged in it (like a staple or paper clip). If you think there is nothing in there causing the jam, try turning the machine off and turning it back on, and see if it still shows the jam.

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me pasa lo mismo, pongo una hoja, la toma, y la saca por arriba, como queriendo sacar la hoja trancada, aunque no termina de escupir toda la hoja, la deja 1 pulgada adentro y se la tengo que sacar de pesado, y la luz de paperjam sigue blinking

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I have a paperjam on my colour laser printer CLX 3170 and I dont know how to get to the paperjam inside the machine


Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

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Hi,
Turn the printer upside down and shake to find any paper jam as in most cases you will find some paper or dust falling out and then try.

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It is possible that there may still be a small piece of paper blocking or lodged in the exit sensor area. It is also possible that when removing the jammed paper that the sensor arm became dislodged and thus creating a false jam code.

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