Question about Kenmore Elite HE4 Electric Dryer

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My Kenmore Elite, Model 11062042100, has been working fine but now the control panel is totally dead. The interior light is working, so I know it is getting power. Any ideas? Thanks!Shaun

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OK, if you are certain that the unit is receiving a power current, this will most defiantly confirm a major chip fault in in the main control board.

Try to wake the control by cutting the power to the unit for 5 minutes. if the damage isn't severe, this will either, reset the program or, render and error code. if both do not appear and the control remains blank or dead, after the reset, replace the main control board.

Posted on Jun 19, 2009

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Kenmore elite washer - interior light wont turn off


sounds like the door switch. put a piece of tape or something on the switch and close the door and see if taking the slack out of the switch makes it start. Or, hold the switch in while pushing start. DO NOT put any body part inside dryer when doing this.. If this works the switch needs some adjusting.. how to do that I do not know. May be a bad switch, I just replaced mine on a kenmore other week. Maybe repairclinic.com could help ya.. have model number ready when you go to the site and look at the possible reasons. Hope this helps.

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Suggest you check the door switch, that is one of the things that could cause your symptoms and is the most common failure items.

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I have a whirlpool duet washer. It worked fine


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^%^^%%

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1 Answer

Washer control is locked


The following link explains how to correct a Control Lock problem for your washer:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

I know this link is for Kenmore Elite and Whirlpool Duet. The newer model Maytags are manufactured by Whirlpool (which also makes the Kenmore Elite) so these instructions should apply. Keep in mind control panel options between models may differ slightly, but the locking feature instructions should be printed on the front panel. If you are not sure, there should be a tech sheet inside the washer behind the lower kick panel under the door. If not directly behind the panel, the sheet should be affixed to one of the interior cabinet walls.

If these preliminary measures do not correct the problem, you may have a more serious problem. If you have questions, or require additional assistance, please let me know. I hope this helps you.

NOTE: The Control Lock feature is a built in safety feature that allows you to lock the front panel to keep small children from manipulating the controls.

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1 Answer

Control panel locked


The following link explains how to correct a Control Lock problem for your washer:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

I know this link is for Kenmore Elite and Whirlpool Duet. The newer model Maytags are manufactured by Whirlpool (which also makes the Kenmore Elite) so these instructions should apply. Keep in mind control panel options between models may differ slightly, but the locking feature instructions should be printed on the front panel. If you are not sure, there should be a tech sheet inside the washer behind the lower kick panel under the door. If not directly behind the panel, the sheet should be affixed to one of the interior cabinet walls.

If these preliminary measures do not correct the problem, you may have a more serious problem. If you have questions, or require additional assistance, please let me know. I hope this helps you.

NOTE: The Control Lock feature is a built in safety feature that allows you to lock the front panel to keep small children from manipulating the controls.

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1 Answer

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you need to make sure you have power comeing out of your wall socket first. then let me know. also is any of your lights on your display lite up?????? control lock?????

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The diagnostic function will not help you if your user interface board (UIB) is acting up because to put into diagnostic you have to select drain spin, then the no spin option, and hit the prewash button 4 times.

It sounds like your UIB is the problem.

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FWIW ... the Sears guy came by yesterday. The problem was apparently that the door latch was not operating to the extent that the sensors thought the door was open. He is replacing the latch next week. He adjusted the old one in the mean tiome and it appears to be working fine.

This kind of stunned me, since my wife reported an electric zap and the interior light burned out as the dryer went dead -- so I was sure it would be a fried circuit board -- but, no, a little jiggling of the latch seemed to clear it up....

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