Question about Vantec Nexstar Computers & Internet
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Posted on Jan 02, 2017
SOURCE: Nexstar External drive
If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.
Posted on Oct 22, 2007
I also have the same problem. I bought a 500gb WD HDD and it worked great via USB for about 4 days, not the computer does not have it. i am running windows xp home. i can also hear the drive working and the blue light comes on, but it is delayed. When it was working correctly it came on instantly and the computer found it instantly.
Posted on Sep 11, 2008
I'm not a computer expert so I won't use too much tech language but after months of dissapointment, I finally got my NexStar 3 to work and it was actually easy!
At first I thought it was a driver problem so I tried to find a driver on line or in the disc provided (it wasn't neccessary as I run windows XP).
Then I actually opened the disc provided and found the PDF manual and opened that for a read (maybe the answer was in there?) Yep!! It has the answer you are looking for. Part of this manual 5.2 describes that "a partition is required" if the hard drive does not appear under My Computer.
To do this you:
Right click on your "My Computer" icon and choose "Manage",
Under "Storage" on the LEFT pane, select "Disc Management",
Find the drive (mine was around 300GB so I knew it was the one) at the bottom Left and "Initialize" the disc by clicking on "not initialized",
Then in the bottom RIGHT Pane, where the status bar is, Right click and choose New Partition,
Follow the directions from the Wizard. (Recommended partition type is "Primary" and file type "NTFS".
When this is done you should see your drive under My Computer.
NOTE: This formatted around 23GB on the newly created "E" drive I selected.
After this, by Right clicking the other unallocated area of the drive I went on to format the rest of the drive as a "F" drive which contains the other 256GB.
Hope this helps!
Keith in South Australia.
Posted on Sep 20, 2008
remove the hard drive restart your computer the plug the hard drive back into your usb port this should come up with new hard ware found and install the driver If not try a different usb port or your sata drive
Posted on Mar 30, 2010
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
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