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check thermostat, or relay on one side or back cclose to the compressor area there is a removable lid. removed and look for a thermostat disconect the 2 wires and bridge them then plug the the freezer on if runs replace the temp thermostat for a new one should be freezer thermostat
There are only three wires, aren't there? One is a safety earth, probably green or green and yellow. It goes on the spade attached to the metal of the thermostat body. The other two are a live and switched live. They go on the two spades that come out the plastic body. If there happens to be a third, it will be an alarm signal wire. Connect in any order you like. If the compressor comes on and the signal light, all is well. If the signal light does not come on, and the compressor switches off at -12c swap 2 of them. If none of this happens, switch 2 of them.
This can be a number of things, one being a bad compressor/motor. Does it run at all? If not, the compressor needs to be looked at. If you are handy, there may be a wiring schematic in the back to further troubleshoot. You can trace the wiring from the thermostat to see if there is power at other components.