Question about Samsung UN32F5500 32-Inch 1080p 60Hz Slim Smart LED HDTV

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Screen is black, but still getting audio

The screen is very dark, if you look closely you can see an image, but the screen is almost black. I'm still getting audio without any issue. This issue is on all video inputs.

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  • Samsung Master
  • 3,320 Answers

If your LCD TV or monitor has stopped working, or is displaying one of the following symptoms, then it's a candidate for some new capacitors
- Flickering screen
- Screen image disappears after several seconds
- Dim screen
- Slow start
- Power LED on, but no picture
- Unusual colors and/or lines
The primary cause of LCD TV and monitor failure is caused by faulty capacitors. You can examine the capacitors in your LCD TV or monitor and actually see if they are bad.
If they appear bulged on top, then they need to be replaced.
New capacitors will solve a host of problems in LCD monitors and TV's and will extend the life of your monitor or TV by several years.
Check the cables, connectors and connections.
Take it to a repair shop.

Posted on Apr 21, 2014

5 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

CompuGuy44
  • 432 Answers

SOURCE: Light and dark?

The video invertor board needs replacing.

Posted on Jun 25, 2007

SOURCE: BLACK SCREEN, AUDIO OK

I have samsung 40" LCD tv and it's happening the same thing. I turned it on and it last for 5 minutes and the screen went back but the audio is fine. I turned off and turned it back on it worked fine but an hour later it happen again.

Posted on Jan 16, 2008

welcomejee
  • 10594 Answers

SOURCE: I Have a Samsung flat screen ser# LNS4692DX/XAA

Hi,
Unplug tv from wall socket for minute to get it reset, replug back in and turn it On
Do you get Menu screen now or tv shows channels?

If problem still not solved then let me know how old is this tv and any related info about problem like storm or lightning in area that caused this problem in tv. Does tv show picture in dvd playback?
Thanks.

Posted on Nov 04, 2010

cadillac02
  • 318 Answers

SOURCE: Hi. Lately my tv is turning on but once the video

This is a foreign voltage issue. It's very high voltage with minimal current. Milliamps to say the least. It is not dangerous. The only way to test for this voltage is with a foreign voltage tester that low volt techs and electricians use to identify charged or hot lines. You can dump this foreign voltage over the coax cable coming into the house as long as the coax cable has a ground block outside where it comes into the house. If the DTV and XBOX are unplugged you say that it doesn't do it, correct? What other peripherals do you have plugged i when you unplug these two? Well, if that's the case then the problem is not your TV it's either the XBOX or the DTV. I diagnose these issues for AT&T Uverse and have come across similar situations like this one. How this voltage comes across the frame is too complicated to explain in this forum. First, determine whether or not it does it with just the DTV box hooked up. Isolate the problem down to the particulars. This voltage will pass over any connection between the peripheral and the tv. this voltage will cause other small problems like voice and video not sync'd, delay on channel changing, automatic shutdown of individual peripherals, etc. Do you have any of these symptoms? I can help you, but we need to establish a question answer forum to go further. Answer these questions and try to get more troubleshooting data. Excellent narrative by the way. Let me know.

Posted on Jan 26, 2011

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When the TV is on, if you look at the screen and can see dark images, then you will need to replace both the inverters. The inverters drive/power the back light inside the LCD to show the images. You may have to try and different channels and or inputs to truly see if you can see dark images while the TV is on. If you are hearing audio from a channel or an input then you should be able to see the dark images if just the inverters are bad.
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My 26 inch insignia has sound but black picture


Hi freelingtrapt, 
I am happy to help, we need to check the backlight inverter.
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  2. Take a flashlight and shine it on the screen.
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If you see an image you have a bad inverter, you should be able to replace it yourself. I can walk you through in chat. Let me know your findings. Lone99star 
 

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Hi 
I am happy to help, we need to check the backlight inverter.
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  2. Take a flashlight and shine it on the screen.
  3. Look very closely at the screen for a very dark video image.
If you see an image you have a bad inverter, you should be able to replace it yourself. I can walk you through in chat. Let me know your findings. Lone99star 
 

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