Question about NorStar T7316E Corded Phone

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Nortel T7316e need to change extention # on phone

I also have a Nortel T7316e phone. We have 5 or 6 different extentions in our company. I have moved into another office and do not know my ex-coworkers mailbox password. I need to change my phone to this new extention. I have tried F983 as noted on other questions, but it says "Invalid" and something about "see admin. Can you help. I believe the downstairs phone is the main (admin) phone.

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  • Lesley Garrett Jun 22, 2009

    I moved only into another office in this same bldg. I brought my phone with me, but when I try to open my vmb it says "mailbox locked" and "contact admin". I found the quote for when we first had this equip. installed and it notes the following : 1 Norstar CICS system 8x16 with 6.1 software. 6 T-7361e Speaker Display Phones, 2 T-7208 8 Button Display Phone and 1 Call Pilot 100 Voice mail with 10 mailboxes. Does this info help ?? Thank's

  • ynotphone
    ynotphone May 11, 2010

    If all the phones are active sets on the phone system, there is a thing called Auto Set Relocate...

    Meaning that you take your old set with you to your new office, and the extensions stay the same and your voicemail follows you.

    -> Have you tried just moving your old set to your new office?



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You can go to any T7316e phone and do this , press feature 983 when you see log on the screen enter 102 0000 to log on with or 12 0000 this is the default admin password for the voice mail system . it depends if you have a 3digit extension of 2 digit . when you get in you will see three options on the screen above the three buttons , from left to right it will be mbox aa and other press the mbox button then it will give you three more options again from left to right they will be add delete and change press change , it will ask for the extension number , enter the number of your extension . the thing it will ask you is if you want to reset the password , press yes and the press the the red rels button your password is now reset to 0000 . good luck .

Posted on Jul 17, 2010

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You need to make changes on an adminstation phone, to change extension requires you to go in the phone system side and change it thru f admin. here you can change the station number. The vm reset is thru f983 with the admin password.


Posted on Aug 01, 2009


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