Question about Panasonic KX TG6511 Cordless Phone

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Dial tone can't make call out

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  • Tai  Viinikka
    Tai Viinikka Apr 22, 2014

    Hi pat pollard, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box? You say "Dial tone" -- that doesn't tell me whether you DO or DO NOT hear the reassuring hum of a dial tone when you pick up the phone and press talk (or Speaker.)

    If you don't, try again closer to the main unit that's plugged into a phone line?

    Remember, the recharger (extension) base stations don't have radios -- the handsets need to be within 50 or 100 feet of the main unit or you get no dial tone!

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1 Answer

Will not dial out on pulse on one line, works on second line


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If tone dialing is working on one line but not the other then get phone company to change the dialing type on the phone line.
Dual tone multi frequency is the technical name for tone dialing and is more efficient than decadic dialing or pulse dialing.

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1 Answer

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Hello Mikenrgrsvll

This problem can be due to the software not handling a certain dial tone rather than a specific hardware fault. Around the world there is a variance in the signal quality of the dial tone which causes a report of no dial tone detection. Disable the dial tone detection to prevent the system from trying to detect a dial tone.
Disabling dial tone detection for modems:
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  3. Click Switch to Classic View to change the control panel view
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  6. Select the installed modem (Example: Lucent Technologies Soft Modem AMR)
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  10. Select the Advanced tab
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  12. Click OK twice
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  14. Close Control Panel
if this does not work trying re-installing modem drivers.

hope this helps, have a good day.

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