Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
My relief valve was opening up when I used my dyson dc24. I was able to take it apart and remove any blockages and I cleaned the filters. I turned it on to test if without the canister on and it worked fine. After I put the canister back on I had the same problem.
Hi Christine, it's Jack at Dyson.
From your description it sounds as if the suction relief valve is activating because there may still be a blockage in the machine missed when you checked previously. There could also be an issue with the washable pre-filter housed within the cyclone pack.
For help locating the blockage, please follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction
You may also want to wash the filters again, ensuring you follow the steps shown in the video attached. Use cold water without detergent, and allow both filters to dry completely for at least 24 hours before replacing them.
If you'd like further help or advice after you've given this a try, please contact our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Posted on May 04, 2014
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Posted on Jan 02, 2017
SOURCE: relief valve?
I had the same problem with my DC08. What I had found is that cleaning the main washable filter will remove the problem. I have a log fire at my place and I have found that the vacuum does not like the dust from the fire. Even though I sweep up any ash before vacuuming, the problem still exists. At times over winter I will have to clean the filter every week as it doesn't take long for the relief valve to start to open. Over summer, I have no relief valve problems at all. Hope this helps.
Posted on Jun 22, 2008
SOURCE: pressure relief valve opens
If the hose works ok then you have A blockage in the section of the machine that goes from the brush roller to the wastebin.
Just remove the soleplate under the machine & check all the airways working back to the wastebin. definately check removeable inspection ports you will probably find omething in them blocking the airway.
Posted on Jun 29, 2008
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