Question about Salter Health & Beauty
If the problem cannot be fixed at home, would repair/replacement be covered by the 15-yr warranty. If so, what is the procedure for returning it (I've tried returning it to the shop where it was bought but they didn't want to know!)
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Posted on Jan 02, 2017
Hi Pete. I don't keep receipts either : ^ )
No that I am done commeserating, try this. Remove the batteries. Use the eraser end of a common pencil to scrub and clean the battery contacts inside the battery compartment. Also pull the contacts a little closer to the surface if you can. Then reinstall the batteries and you may be up and running.
Please rate my answer as verey helpful thanks. Joe
Posted on Mar 26, 2010
I had the same problem with my Salter 987 scale. Pull the battery out for about 10 seconds and put it back in. Then push the scale once so it turns on. After the blinking stops, push it once more. The scale will now zero itself. After the scale has zero'd itself it may turn off after a brief moment. It's now ready to use normally. If you're standing on the scale when it's trying to calibrate to zero, it will assume your weight is zero. Don't stand on the scale after replacing the battery untill you first complete the steps listed above.
Posted on Aug 29, 2010
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