Question about Samsung SCX 4521F All-In-One Laser Printer

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Faxes are being dropped

My scx 4521f was purchased in April. It has only been 3 months and some of my faxes are being dropped.
You can hear the dial tone, (ie a fax is coming in), the window on the fax machine says 'receiving" than a few seconds later, the window reads "ready" and nothing is coming out.

Help !!!!

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  • 3,085 Answers

Do you or the sending party have a DSL or some other kind of DIGITAL phone line?

Posted on Jun 19, 2009

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1 Answer

How do i set my fax machine to recieve and send faxes


Dear
Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

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To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.
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Connect the telecom line to the socket marked LINE at the back side cover. Put the document on the platen glass or ADF face upward. Press OHD to get dial tone dial the required fax no. hear the call progress tone of fax press START key. Some model display 1sending 2receiving. Press 1 to send.
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Why no dialing tone on fax machine?


Unplug the phone calde from the fax machine and plug it in to phone. Do dial tone, is the other end connected to the outlet in the wall? Do you have a phone line to use as a fax line?

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Connect the usb cable to the usb port of the printer and pc. load the driver cd in the cd drive of the pc, install the driver, switch on the printer and follow the steps.

Connect the telephone line to the socket marked as LINE.put the document on the platen glass, press OHD hear the dial tone , dial the fax no. press to START to send.

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first you connect the telephone port to your machine and telephoe line.
.then load your fax document to ADF. then their is a button in your machine its name ON HOOK DIAL .press it then you can here some dial tone. press fax number if you wont to send. then you can here some ringing tone and press start button after fax tone coming.

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1 Answer

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Hi,

do a simple test. press the onhook button to you hear dail tone. try key in your mobile number and see if you got the call.

if all the above is yes there is no issue with the modem.

if you did not hear any dail tone. check your phone line is it working fine.

make sure that your phone line is not hunting line. fax machine does not work with hunting line. only direct line.

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1 Answer

Cannot receive faxes on Samsung SCX-4521F


I'm not sure if I can help you or not, but I do have a suggestion or 2, that may help isolate the problem.
The solution I gave you initially, is the usual culprit for the situation you are experiencing. If the machine can "send", then "receiving" is not normally a problem, as long as the reception settings are correct. You said that "sending works fine"?
Since you have multiple faxes, you might try swapping the locations, or at least try the Samsung in a known working environment, to see if it behaves the same. If it works on another line, then try the other fax on the "Samsung" line.
That's all I have to suggest right now, but I'd be anxious to hear if there is any change.

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1 Answer

Fax not going out/coming in


connect a phone with 4521 in the back side jack of phoneout,
for outgoing fax
place original in the adf or glass for fax
Press hookdial and dial your sending fax number in 4521 after number dialing pull the phone handset to ear when you leason fax tone from the dialing number press start button to send fax.

for incoming fax (in not automoated)
press hook dial and press start to receive

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1 Answer

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Turn the machine round and make sure that you haven't fitted the telephone cable into the phone slot. if you have remove the cable from the machine and plug into the other slot that is usually indicated by a letter L. Once done this try the on hook dial and hopefully there will be a dial tone. If there is not then try a different telephone cable if still the same problem then unfortunately the modem card is faulty and will need replacing.

Thanks J

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