Question about Epson Perfection v600

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Remove the document mat/or close the document cover

I cannot scan slides on film 48 bit at 2400dpi because it keeps coming up with the above statement, how do I get round this please?

Posted by Anonymous on

3 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

sherlyn c
  • 134 Answers

SOURCE: By using the epson v500 photo I get the following

Possible driver issue. You have to reload the twain driver.
To uninstall the twain driver, please follow the ff instructions:
- Trash epson scan and epson scanner monitor from the harddrive
- Go to the library, then application support. Trash epson scanner module.
- Go to the library again, then image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on the name of your computer. Click on library, then preferences, then epson. Trash epson scan.
Empty the trash and restart your mac.
When your mac is fully back on. Go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=23&y=13 and you are now ready to install the Scanner Driver and EPSON Scan Utility v3.27.

Posted on May 03, 2009

ginko
  • 19396 Answers

SOURCE: I have not used the

Hi.

Yes, when you choose start Scan in the software, the light will come on and move across the document to perform the scan job.

You will probably need to install again the scanner software and driver. Please click here and download the software. With windows you need to download TWAIN DRIVER AND EPSON SCAN UTILITY.

Once download is complete, install the software running the downloaded file. You may need to restart the computer after installing. Ensure that you authorize any system change if required by Windows or by security software.

Posted on Feb 03, 2011

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1 Answer

Scanning in Epson 4180 perfection - trying to scan slide in home mode - positive film - when it scans the slide in its holder it scans the holder & the slide. What do I need to change?


Make sure the white document matt has been removed from underneath the lid. Then make sure that the document type has been changed from reflective to Film etc. If film is greyed out then check the cable is connected properly from the lid to the base of the scanner.

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Scanning slides produces black images. Slide


Make sure the white document matt from uner the lid has been removed. Also in Epson scan make sure you have changed the document type from reflective to Film and Colour positive.

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EPSON Perfection 4490 - Ireflective media scans, film doesn't


There are two lamps with this model. One in the base for reflective and one in the lid for negatives and slides. If the base one is going out then it will be trying to use the one in the lid. You must remove the white document mat from underneath the lid to expose this lamp so it can scan your negatives.

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By using the epson v500 photo I get the following massage: "Please remove the document mat and/or close the document cover" Off course I remove the mat and de document cover is close. I send the scanner to...


Possible driver issue. You have to reload the twain driver.
To uninstall the twain driver, please follow the ff instructions:
- Trash epson scan and epson scanner monitor from the harddrive
- Go to the library, then application support. Trash epson scanner module.
- Go to the library again, then image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on the name of your computer. Click on library, then preferences, then epson. Trash epson scan.
Empty the trash and restart your mac.
When your mac is fully back on. Go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=23&y=13 and you are now ready to install the Scanner Driver and EPSON Scan Utility v3.27.

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1 Answer

Document Type "Film" greyed out


Close Epson Scan, unplug the TPU, plug it in, turn off the scanner, turn it on, reopen Epson Scan.

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First time i have scanned slides. not sure how to load them. do you slip them in from top, then cover with the vertical slide? i have put in a slide but can't read it--it comes out black when i try to scan...


double click the HP solution center open the scanner lid remove the TMA cover (transparent material adapter) by pulling the cover up place the slides onto the slide holder insert the slides w the top of the slides pointing up and the front of the slide facing you close the lid press the scan film in the HP dialog box select picture select scan positive, and select TMA click scan
goodluck
cheers

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1 Answer

Narrow straight line runs across all scanned images


by shutterup

I solved my problem.
It's pretty personal, but I hope it can help others.
First: I might have created the problem myself because I slightly adapted the slide-mount.
Why?: Some time ago I had some unwilling films the automatic! film-mount wouldn't swallow, so I had to use the manually operated slide mount.
I adapted a slide housing a bit, so it could take and transport film.
To be short: In the end, there was transparent, (but also reflective) material inside the Coolscan V housing, close to the slide.
I removed it.

Second, I turned the scanner 45 degrees, and gave it a calculated whack on the side. (like you did with your tele in the 6ties, but a bit more carefull )

Don't know which one did the trick, or both. I can send a sample.

Mar 29, 2008 | Nikon CoolScan V ED Film Scanner

1 Answer

Epson 3490 does not find the slide I put in the correctly positioned provided frame


Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

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2 Answers

Unable to use film adaptor


Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
1) In the program you are working from, begin the scanning process. If working in full auto mode, as the scan begins you will see a message that reads TO CANCEL SCANNING IN FULL AUTO MODE AND SWITCH TO MANUAL MODE, CLICK CANCEL. At this point, click CANCEL, then MANUAL MODE.
2) You will now see all Epson Twain settings displayed. If the scanner has not previewed automatically, click the full page preview button (icon of a paper with one corner folded down).
3) Ensure the settings on the right hand side of the Twain are correct. For example, the DOCUMENT SOURCE for transparencies must be either TPU: COLOR NEGATIVE FILM, TPU: MONOCHROME NEG or TPU: POSITIVE FILM.
FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes. (If you are scanning a black and white slide in true colors, choose TPU: POSITIVE FILM as the DOCUMENT SOURCE and BLACK AND WHITE PHOTO as the IMAGE TYPE.)
If the DOCUMENT SOURCE is flatbed, the scanner will not activate the backlight in the transparency unit. If the DOCUMENT SOURCE is greyed out and you cannot select a TPU option, close the twain, reseat the power/communication cable connecting flatbed to TPU, then re-open the twain and try again.
4) Ensure the other twain settings are correct for the type of scan you are doing.
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no guidelines on this; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing an AUTOMATIC THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, click the CONFIGURATION button and uncheck AUTOMATIC THUMBNAIL PREVIEW FOR FILM, then OK, and try the PREVIEW button (page with corner folded down) again.
In this mode, you will have to manually marquee or crop the slides you wish to scan. Use the left mouse button to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process (manually crop then scan) for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

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1 Answer

Scanning problems


The scanner will only do what it is made to do thats its biggest.

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