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Laptop keeps freezing

Keeps freezing and have to press off button

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Try this:
Take out the battery, unscrew the bottom panel and carefully vacuum out all the dust, also from any air vents -put it back together and try again.
If you still get the same problem :
either do a factory reset, lookup how to do this on the manufacturers website, its usually shift+an f key which will restore it from the hidden partition. If that is not possible on your system you'll need either the operating system on DVD or usb flash drive with an active partition to reinstall the operating system.
If you have data you want to salvage on the harddrive, take it out and connect it to other computer, either inside a desktop or get a usb adapter, it could be that the harddrive has passed it's expiration date, so it'll need replacing.

This is the best advice I can offer without knowing more about the system

Posted on Apr 24, 2014

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Posted on Jan 02, 2017

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