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When you go to scan menu, to scan , the scanner will display an error message, - cannot communicate with scanner for theses reasons: scanner turned off , or usb cable disconnected . try again later

Canon mg 2440 error code 5,156,69

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Canon mp610 scanning problem

The readme says that some USB hubs have an issue.

I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.

ALex.

Posted on Apr 23, 2008

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SOURCE: Scanning error - cannot scan error code 2,155,0 ???

Hi
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
Bye
PS: My printer is a Canon Pixma MP190

Posted on Mar 09, 2009

muntejaya
  • 10421 Answers

SOURCE: When I try to scan

Please get the correct driver here : www.printcountry.com/drivers.asp
www.opendrivers.com/.../printers-free-driver-download.html
www.driversdown.com/driverslist/r_4_1.shtml
Regards, Jay__8ufy

Posted on Feb 26, 2011

muntejaya
  • 10421 Answers

SOURCE: When I try to scan

Please get the correct driver here : www.printcountry.com/drivers.asp
www.opendrivers.com/.../printers-free-driver-download.html
www.driversdown.com/driverslist/r_4_1.shtml
Regards, Jay__y76y4tge

Posted on Feb 26, 2011

  • 2 Answers

SOURCE: Canon MP495 Pixma scanner says

Regarding the Cannon scanner error 2145,50. The MG5220 does this also. The actual problem is that the scanner will not communicate with the computer correctly if it is connected through a USB hub. A direct connection to the computer cures it, for me at least.
I know, I had that problem. I am a retired electronics design engineer.

Posted on Oct 14, 2011

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Scanning error - cannot scan error code 2,155,0 ???


i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

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