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Using Photoshop CS3 for Windows, many of my tools have stopped working (brushes, cloning, erasers, blur/sharpen etc). It behaves like it is responding (ex: what I try to do shows up in the history pane), but nothing actually happens. Even if I take a big red brush and try to paint all over the place, nothing shows up. The images themselves are fine - when I take them home to work on my Mac, I have no problems. So I am assuming there is a setting out of whack and I don't know what it is. It behaves like I am working on an invisible layer, but I have made sure in every case that there is truly only a single layer, that no areas of the image are selected, the settings are back to default (ex: in cloning, mode=normal, opacity=100%, flow=100%) etc etc. I re-installed Photoshop, and the dialogue suggested it was repairing some problems, so I was very hopeful, but no luck - same thing is still happening. I actually went through every one of the tools to test what works and what does not and kept a list (maybe that will make sense to someone who knows more about it). Thanks.

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Try a uninstall, then a clean reinstall. Perhaps install just PS and none of the other apps. I had a problem with Bridge not starting and our IT guy removed a ton of prefs and temp files, it seemed to help, maybe it would work for PS too. Don't ask em where they are all stored though. You might go through and remove any junk you are not using anymore either. You might also try creating a new user for the computer and opening PS in that user. If it works, something is gumming up the works in your other user.
Last measure: whipe the hard drive and start clean... very last step that is.

Posted on Jun 21, 2009

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