Question about Pure Digital Flip Video Ultra Camcorder
On all of my computers (some with Vista, some with MS Windows XP) I cannot get my relatively new Flip Mino HD to work anymore. I receive an error message after the USB connects, "FlipShare has encountered a problem and needs to close. We are sorry for the inconvenience."
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Posted on Jan 02, 2017
SOURCE: FlipShare software won't install
I had the same problem when plugging my Flip into the USB port. Kept saying a file was corrupted. I went to the Pure Digital Technologies website and downloaded the upgrade/program directly and it installed fine. You might try that if you already haven't.
Posted on Jul 08, 2009
I had the same issue with my new ultra hd and my 2008 imac. Basically, I just downloaded flipshare from pure digital's website and all is good. Another problem I have run into is that when I first plug the camera in, it asks if I want to update the cameras software, when I click 'yes', it gives the error, "unable to update camera software."
Last but least, Imovie 08 gives an error when I try to import the movies. No biggie, I just double click on the "dcim" folder in the flip video folder of the camera and I can drag the videos to my desktop, then into Imovie.
So far, not the seamless experience I was expecting, as this unit is supposed to be 100% compatible with mac's.
Posted on Sep 13, 2009
SOURCE: FlipShare email problem
PLEASE pass on your problem and concerns to:
Jonathan Kaplan CEO “THE FLIP”
30 Maiden Lane, 6th Floor
San Francisco, CA, 94108
FAX # 415-445-7623
You can send a 2 page Fax for Free at:
You can mention to Mr Kaplan that Gary from Canada passed on this info. I have faxed him twice… so far!!
Posted on Sep 21, 2009
You have chance. Do it as follows.
First things first: DO NOT take any more videos with the memory card or hard disk (on your camcorder) that you want to recover videos from. Take the memory card or disk out of your cam and put it in a safe place. Because if you take any more videos or save any data to your memory card or hard disk, you may quite possibly ruin your chances of video recovery.
Then Connect the card or disk to your computer as it should appear as a "Removable Drive" or put the card in a card reader attached to your PC.
Next, if you are comfortable with using a PC then you can download a data recovery utility that will recover your videos with Wondershare Recovery Software (I once used this program bounded with some other software) from the following link:
Video Photo Recovery (if you are running Windows OS)
Mac Data Recovery (from MacUpdate site)
Remember - Do NOT try & write anything back to your camcoder(card or disk) until you can recover your videos safely!
Posted on Dec 27, 2010
SOURCE: my new flip mino HD
Same thing happend to me when i baught it brand new, just follow wat i say step by step, look at the bottom of your flip and there is a tripod hole and in that hole is an even smaller hole, take a papper clip and unbend it to make it straight,(thats what she said) then stick it in the small hole until you hear a click like a little button cause there is one in there, just hold it down for 5-8 seconds and do it again for 5-8 seconds then plug it in to ur computer, let it charge and you will be video tapin stuff in no time :)
Posted on Jan 14, 2011
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