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Will not tell me the caller id - LG HBS-110 Wireless Headset

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Caller ID on cellular phones works different than on landline phones. Unless the person calling is saved to your phonebook, it will tell you the number of the person calling, but not the name (unless the person calling has caller ID blocking, in which case it will say blocked). There is not way to change this, as it is a limitation of cellular caller ID systems.

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Please press "Feature 59" on a display phone. That will tell us the release of the phone system. Your system may not be caller ID capable. The reason you are getting caller id on your cell, when the phones are forwarded is because you are paying for caller ID on your cell phone....and your cell phone is caller ID capable.

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I know it seems like an obvious thing but did you make sure that you have caller ID on the line from your telco provider?

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I FIXED IT!!!  YIPEEE!!

What I did was UNPLUG the base's power unit from the wall... waiting about one minute, and plugged it back in.  That caused it to "reboot" the entire system, and the CID now shows itself.

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Your M7310 phone does not have caller ID. The phone system can have caller ID and there are a few different options you could have for phone system and caller ID packages. You should try to find out which Nortel phone system you have and possibly what type of Caller ID unit.

I suspect you cannot do what you are looking for because as I mentioned, the phone itself does not have caller ID and only displays what the phone system tells it to. It is more complicated for a caller ID system to store a list of previous calls when you have multiple lines and multiple phones. Would you want to see a list of every call that has come in, just the calls that rang at your station or just the calls that rang and you answered at your station.... BUT... this may be ansered in a user guide specific to your phone system or your caller ID interface.

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