Tassimo says clean barcode reader but cleaning does not work

It sounds like it may be faulty as it seems you are doing everything right.

3 Easy Ways to Clean a Tassimo - wikiHow

https://www.wikihow.com > ... > Coffee Machines
21 steps
1.
Find the yellow or orange cleaning disc in your machine. Every Tassimo coffee machine comes with one. You'll put this disc in the coffee pod slot so that ...
2.
Set the disc into the brew head. The brew head is where you normally stick your pods. Open it up, and set the cleaning disc inside. Make sure the barcode on ...
3.
Make sure the tank is at least half full. Pull out the tank, as it comes completely away from the
More here
https://www.google.com/search?q=tassimo+happy+coffee+pod+cleaning+instructions

Every T-Disc has a bar code? When you place the T-Disc in the brew-head, the barcode lies flat on a small area of glass or plastic. Beneath that is the barcode reader.

Our problem was that the glass or plastic had become dirty and the reader could no longer "see" the barcode clearly.

As a result, although the brewer came to life - just as you describe - it didn't know what to do, because it wasn't receiving any information from the barcode on the T-Disc. So it did nothing!

Here's what you do. Turn the machine off, lift up the brew head, lift up the thin tray on which you place the T-Disc, and then look for the glass/plastic screen. If it's dirty, give it a good cleaning.

Hope this helps

open up the top of your machine where you put your disc, there will be a small rectangular piece of glass on the 'floor' of that opening, that your barcode reader. If you can't see it look at the barcodes on your coffee discs and 'pretend' to put in the disc wherever the barcode meets the 'floor' is where the barcode scanner is. just wipe with a damp cloth and dry. job done

The problem is that the barcode on the cleaning disk is recessed unlike those on the pods. It seems that the reader has difficulty reading the barcode that is slightly further away than normal.

I've had this problem this afternoon and solved it by carefully peeling off the barcode from the cleaning disk and "fattening it up" with foam tape then re-applying to the plastic cleaning disk. Works perfectly now, just as well as I was close to throwing the whole machine at the wall.

Hope this helps someone

I had the same problem and I got around it by applying a little washing up liquid to the reader. It works fine after that though you do have to put more on every couple of weeks

Clean the barcode reader. If the little window has spills or coffee grounds on it then it wont read. The default for no barcode is the "manual" light

Try wiping off the barcode reader window under where the t-disc barcode sits.

Clean it, especially the window for the barcode reader

You have to clean the barcode-reader window. Very easy, just wipe it with a cloth. (It's the window just under the piercing unit thingy.)