Question about Samsung 26.0 Cu. Ft. Side-by-Side Refrigerator, RS265LABP

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Selection for ice/ water is stuck on cubed ice. Won't let me switch to crushed or water. How do I reset this?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

SOURCE: Samsung, american style fridge

We had a service tech service our fridge for the same problem. Although the ice that was dispensed was not as fine as crushed ice, mainly chunks. In any case, he said this is a known problem and is typically resolved by ensuring the freezer temp is not set at the maximum setting. Ours is currently now set at 3 bars and is producing cubes. Not sure if reducing the temp was the ultimate fix as he also replaced the ice maker.

Posted on Aug 05, 2007

SOURCE: small ice cubes

The ice maker is time filled, it only has a certain time in which to fill. There is no way to adjust the water level. Check the pressure limiting valve which is in the water line before the filter. Have you replaced the filter? Remove the filter and pressure limiting valve and see if the ice maker receives more water. If it does, then replace the filter and check again. If it is still good, the pressure limiting valve is faulty.

Posted on Nov 03, 2007

  • 219 Answers

SOURCE: My Samsung RS267LBBP has stopped making cubed ice. It only crushe

try emptying your ice tray out cleaning it real good then try it if doesnt work still may need board or auger motor

Posted on Mar 19, 2009

  • 1 Answer

SOURCE: Ice cube dispenser not working

I had this problem. The root cause was that mineral deposits had built up in the ice cube tray. The ice would not "dump"... but stayed in the tray after the dump cycle. I did not catch it quickly and eventually the plastic frame broke. That was easily replaced. Inspect the ice tray to see that all cube surfaces are smooth. If there are mineral deposits, they need to be removed. Do NOT scrub with anything abraisive or you will ruin the tray. As you are looking straight on at the Ice maker, with the bin out, depress the small black retangular tab. The tray assembly will come apart to remove the tray. Rinse the tray, then fill with warm vinegar. Let it soak. You may scrub with soft cloth, finger or fingernail to remove deposits. Replace the tray and you should be in business.

Posted on Oct 14, 2009

  • 256 Answers

SOURCE: I got a new french door frig and it wont make ice

Try removing the ice bucket and ensure that there is no obstruction (ice cubes stuck inside of metal blades). If no obstruction, then your problem may be in the electronic dispenser control board (if applicable) that distinguishes between cubed and crushed ice. If it appears that the problem is the board, then contact an appliance service company.

Posted on Feb 11, 2010

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1 Answer

My Maytag Fridge Ice Dispenser stuck on crushed ice, so no whole cubes can dispense. What can I do?


If you look at the bottom out side area of the ice cube bucket/auger assembly, you will see a metal rod going front to back. That is the shift rod for cubes/crushed ice. Make sure it is free. Then look at the back of the refrigerator where the end of that rod goes into a square hole. There is a magnetic solenoid in that hole that shifts the rod for selection. The solenoid coil is either bad, unplugged, or for some reason stuck and not shifting that rod. That's where the problems is located.

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We had thought this was a free service...??? Yes, we fixed it ourselves, after trial and error. We pulled out the ice bin and there is an arm that is moves back and forth beside it. It had frozen up. That is the ice crusher. Thaw it out and it is fixed. By the way, the above posting was not by us--ours stated that our ice crusher did not crush ice anymore. Instead, cubes came out...

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Pull out your ice bin. In the back of the bin you will see a rod protruding from one side. That rod goes into an opening in the rear of the freezer. There is a solenoid behind that opening that raises and lowers the arm on the ice bin giving you crushed or cubed ice. Check to see if that solenoid is froze up or if your rod got stuck under it. If all check ok then replace that solenoid.

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1 Answer

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Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.

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