Question about Brother HL 2140 Laser Printer

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Tiny dots about 1 inch apart down the side of page

HP laserjet 3800. A column of red dots one inch from right side and a column of blue dots 1/2 inch from right side. Dots are not lined up horizontally in the same row. Blues are slightly above the red dots. Equal spacing vertically, just a tad over one inch between each dot, so about 10 on a page.

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  • dbw2 Jun 20, 2009

    I know this got posted in wrong area, can you help me move it to HP Laserjet 3800?

  • Anonymous May 11, 2010

    It's not the Brother HL-2140 you're referring to right? That's a black and white printer and yours is obviously colour? Please provide the right model number.

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Again, this was actually HP Laserjet 3800. Problem solved by chatting with HP, and them having me go into a diagnosis mode that disabled cartridge check. Then, I removed the cyan cartridge, the dots went away. They then had me put the black into the cyan slot, and not dots appeared. I had backup toner on hand, swapped in a new cyan and magenta, and all was good. HP agreed to replace the cartridges.

Posted on Jun 24, 2009

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