Question about Kenmore 24.5 cu. ft. Side-by-Side Refrigerator with PUR Ultimate II Water Filtration

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Kenmore 363.50242000 not cooling well enough. We just bought frig secound-hand and hauled home Monday installed by early tuesday but it is still 40 degress in freezer compartment and about 60 in frig compartment. Put on initial settings first 24 hrs and now on coldest settings. Lots of condensation in frig. I live in central IL. Where do go from here.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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the dr
  • 447 Answers

SOURCE: My refigerator and freezer are not cooling enough

Is the fan in the freezer running?? Is there frost on back panel of freezer??

Posted on Oct 03, 2007

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capsman
  • 111 Answers

SOURCE: freezer works but frig is not cooling

I don't know this particular frig, but evidently the defroster doesn't work. Frost buildup has blocked the flow of cold air.

There is a defrost timer, under the frig, accessible from the front. You can turn it with a screw driver. Turn it till you hear a click. If the timer hasn't been turning, that should turn on the defroster, a heating element nested among the freezer coils. Wait half an hour and if it is defrosting, water should be dripping into the drip pan underneath the frig. If so, then replace the defrost timer and you're good to go.

If that doesn't make it defrost, then the problem is probably the defrost thermostat, in with the freezer coils. When the frig defrosts, the defrost heater stays on until the defrost thermostat gets warm. It should be open circuit while warm. But if it is open circuit while cold, it is bad and is the cause of your defrost problem.

If you open up the freezer coils, use a hair dryer to defrost. That is safer than hot water.

Hope you can fix it.

Posted on Aug 01, 2008

  • 117 Answers

SOURCE: I have a Kenmore coldspot side by side- not cooling properly

Setting it to 5 is what the manufacturer recommends. If you set it to 1 and the frig is still not cold, then you probably have a faulty cold control (thermostat)
http://tclaundryrepair.com/home

Posted on Feb 19, 2009

  • 260 Answers

SOURCE: Kenmore side by side freezer not cooling

try removing the panel in the freezer. you will see an evaporator fan . test it and the thermostat beside it it is one of the two

Posted on Apr 09, 2009

buddymcl777
  • 67 Answers

SOURCE: Frig and freezer not cooling. Everything is thawing

1/ refrigerant leak or
2/ Defective thermostat / sensor or
3/ Burnt out compressor

Posted on May 01, 2009

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If you started it up just after hauling it home it may have be moved around enough to get oil in the systems smaller tubing causing problems. Unplug the unit for 24 hours and let it sit. Try it again for 24 hours and see if it cools.

If not this means either there is a refrigerant (freon) leak in the system or a restriction causing the refrigerant to not flow properly.

Either one are an expensive repair. and will require a professional to look at.

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I can help you diagnose the problems with your GE. Several things can cause these symptoms. All you need is a voltage meter patience and a want to, to repair and do it better than a paid technician. In most cases with the PSS26MSRSS the defrost heater is the cause for this. Look into rear of your freezer and back wall. Is Ice or frost building on rear wall? If yes unplug and prepair to remove contents in freezer compartment. Remove rear panel in freezer and use hair dryer to defrost ice until the defrost heater is visible. BRB , Sea Breeze

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Not cooling enough per the display


I have this same model which I think I bought in 1988. My frig was overheating also and the compressor was extremely hot. I too cleaned the condensor coils again and have been cleaning them at least annually for a decade and a half by putting an adapter on my small vacuum cleaner. This time I took my 6 hp shop vac and a long bottle brush and scrubbed the coils clean running the brush over the coils many times and using a trouble light to help identify where all the accummulated dust was. Frig is working perfect again. Exhaust temperature is substantially reduced. Hope this helps.

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I have a Kenmore coldspot side by side- not cooling properly


Setting it to 5 is what the manufacturer recommends. If you set it to 1 and the frig is still not cold, then you probably have a faulty cold control (thermostat)
http://tclaundryrepair.com/home

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All the cooling takes place in the freezer and is blown over to the frig side so the frig side will start to warm up soon. Possible cause is the starting device to the compressor is faulty, compressor motor locked up or cold control faulty and not closing.

http://tclaundryrepair.com/home

Feb 19, 2009 | Kenmore Refrigerators

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