Question about Kenmore Refrigerators
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Posted on Jan 02, 2017
to the left of the bottom drawer is a veg/meat slide switch.make sure it is all the way on veg.if it is on meat,it opens a small doorway to the freezer and lets the cold air in and will freeze the food in the bottom drawer.in some cases,you will need to remove the drawer and shelf and then take apart the doorway.ball up some putty and jam it it the hole to completely seal it off
Posted on Jan 11, 2008
it sounds as if the ice door is not closing properly. Check the little rubber door seal to see if it is sealing properly. If not try a hair dryer to soften it. Otherwise you have to buy a door kit.
Posted on Feb 01, 2009
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
Posted on Feb 11, 2009
SOURCE: Too cold
If the unit seems to be running non stop, you may have a bad cold temp control. If you have ice cream in freezer, it will likely be rock hard, that you need a chisel to scoop. if your ice cream is ok, its likely not the temp control. On your GE, in the fresh food section, do you have a canopy on the ceiling of fridge, and likely covers the whole top back portion of your fridge? If you do, there is a damper door inside, that breaks off its hinge, and stays wide open, allowing cold air from freezer to constantly be pulled into fridge, freezing food. If you do have this canopy, it will need to be replaced, as you cannot reattach the damper to its hinge.
Posted on Feb 15, 2010
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