Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

1 Answer

Wd passport can't see the writing on the icons in setup

Connected the passport to copy files of a lap top and enter setup . asked me to accept or decline terms but the writing on the buttons is missing so don't know which button to hit. when i select to read the terms and conditions message saying unable to locate files g:\eula\eng\wdeula.pdf or unable to locate files g:\adobe\eng wdeula.pdf

Posted by on

  • p_mccafferty Jun 19, 2009

    the new drive is there. Its when i go into wd setup to the buttons on the wd screen have no writing on them. I guessed the one that is to accept the terms and conditions but the next screen presents with a series of buttons and no writing on them. I'm getting 2 messages 1 if I try to view the wd licence agreement - unable to locate files g:\eula\eng\wdeula.pdf and one when i click on adobe Unable to locate files G:\adobe\eng\setup.exe



    the passport is recognised by the computer but the program doesn't seem to be able to label the icons.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 42 Answers

Try hitting enter, Windows should automatically recognize it as an external drive and install driver.
click on "my computer" and the new drive should be there.

Posted on Jun 19, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Unable to format Wd 3200bev passport


Has the generic driver been installed during setup? Is it showing the Icon in Start Menu, Computer? If you remove the USB connection and reinsert do you get a pop-up? Reboot the machine, then reinsert. WD support and drivers here: http://support.wdc.com/

Feb 24, 2013 | Computers & Internet

1 Answer

Unlock wd my passport


Click start control panel administrate tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

Automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start then after its finished return and tick the other box you should not

do anything while the chkdsk utility is in progress any input may damage this drive
i have found the best results ticking in one box the returning after it has finished then ticking the other box

it might take some time depending on the size of your disk but be patient

hope it helps

Nov 05, 2012 | Western Digital WD My Passport Essential...

1 Answer

My WD My Passport external Hard Drive ! TB formatted for Mac is not reading my files


A Windows PC computer will not read files on the WD hard drive that has been formatted on a MAC.
The fix.
Copy your photos onto the MAC computer then remove the WD hard drive and connect it to your Windows PC and format the WD hard drive in FAT32 file system.
After formatting has been completed remove the WD hard disk and connect it to the MAC computer. The MAC can read and write to a Windows FAT32 formated hard disk. You can now copy the photos from the MAC to the WD hard disk. When copying is complete, remove the WD hard drive and connect the WD hard drive to your Windows PC and you can now copy the photo from the WD hard disk to your Windows PC.

Mar 05, 2012 | Western Digital Passport WDXML800UE...

1 Answer

Dropped my portable WD Passport, now Windows won't recognize the hard drive


Suggest you remove the harddrive inside the case of the WD Passport, and install it in an inexpensive external enclosure.

However if the harddrive was on, and in use when dropped, you need not bother.

Inside that plastic case of the WD Passport, is a regular harddrive. There is also a small circuit board.
Interface Board.
The harddrive connects to the small circuit board directly, or there are cables (Wires) that come from the circuit board, and connect to the harddrive.

This Interface Board is damaged very easily.

http://www.youtube.com/watch?v=ITObQxytdH4

Harddrives are measured by their Width. How wide across is it.
A laptop size harddrive is 2.5 inches across in width. (6.4cm)
A desktop harddrive is 3.5 inches across in width. (8.9cm)

There are two styles usually used in an external harddrive.
IDE (PATA) and SATA.

The harddrive in the WD Passport 250GB external harddrive is a 2.5 SATA harddrive.

This is an example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783



Why do I state forget about repairing if the WD Passport was on when dropped?
The resulting internal damage.

Bear with me, I'll try to make this short;

A) Inside the case of a harddrive as used in the WD Passport, are Platters.
These resemble a CD or DVD disk.
Usually made of metal, or glass.

The top surface, and bottom surface is coated with a magnetic medium.
(Ferrous substance)
There are usually 3 to 6 Platters.

B) There is a Read/Write Head for the Top, and Bottom of every Platter inside the harddrive.
One on top, one on bottom.

The names imply just what the portion of the Read/Write Head does.
The Read portion reads whats on the Platter. The Write portion writes to the Platter
(When writing the magnetic medium is arranged. Arranged in 0's and 1's.
1 being ON, 0 being OFF. This is changed into computer language)

C) There is an Actuator Arm for every Platter. Holds the top Read/Write Head, and the bottom Read/Write Head.

The Actuator Arms are moved back, and forth across the Platters.
The Actuator Motor moves them.
(When the harddrive is operating, the arms can move back, and forth across the Platters, at
Hundreds of Times a Second)

D) There is a Spindle Motor that spins a Spindle. The Spindle goes up through the center of the Platters.

The Read/Write Heads are parked away from the Platters when the harddrive is not activated.
When activated the Read/Write Heads have a VERY close proximity to the surface of the Platters.

If memory serves it's around .0003
Three ten-thousandths of an inch.
An average human hair is .003
Three thousandths of an inch.

With the close proximity of the Read/Write Heads to the Platters, and the extremely fast movement, the Read/Write Heads actually float on a cushion of air.

http://computer.howstuffworks.com/hard-disk.htm

If dropped while activated, the Read/Write Heads will crash into the Platters.
Retrieving information, would require a professional data retrieval shop to remove each Platter, and install them one at a time in a harddrive setup they have.

As much information is retrieved as possible.
Once a harddrive is opened up, it is doomed. A harddrive is built in a Clean Room.
A room that is 99.9 percent dust free. The tech's wear a suit, and have to walk through a corridor with air jets, before they can enter the Clean Room.

For additional questions please post in a Comment.

Regards,
joecoolvette

Oct 10, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

WD essential 1tb I cannot open the software on my laptop. A window pops up saying WD has encountered a problem & must close program, send or don't send option is all. How can I access my Passport? It...


Hi: That portable hard drive is USB 2.0 is the port on the laptop USB 2.0 can you use a memory stick to transfer files from the one lap top to the other lap top then on to the external drive.

Mar 16, 2011 | Western Digital WD My Passport Essential...

1 Answer

I wanted to back up the files on my WD passport. Apparently I cannot move the majority of my files and there are some .exe and .inf files on my wd that are locked and not removable. my guess is that it...


Hi and welcome khaksh ,
Connect your passport to your lap .
Let your antivirus full scan the content of it .
Complete the scan with MalwareBytes , a powerfull malware killer :
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
To completely finish the job , have the content of your lap fully scanned by both applications .
When you are shure both pc and passport are virus free , try accessing locked files as administrator .
I hope this will help you .
Best regards ,

Feb 12, 2011 | Western Digital Passport 120GB External...

1 Answer

I'm not able to write files to my WD passport drive. It works fine in XP, but I have a Mac only..really not sure wat to do here..sos!


If the WD has been formatted in NTFS then the MAC cannot read or copy to this hard disk.
To make it compatible for the PC and MAC, format the WD Passport drive on your XP computer in FAT32 format. Then you can copy and exchange files between the PC and MAC.

Dec 26, 2010 | Computers & Internet

7 Answers

Help to backup full computer programs & docs with WD Passport 160


Try going to the "Computer" icon and look for the external drive. Open the ext. drive folder and look for the InstallSeagateManager icon, the Application one. Double-click on it and it will allow you to install the software to do a backup on your new computer. First thing you should see is the Language Selection screen. I think you can take it from there!

Sep 22, 2009 | Western Digital Passport (WDXMS1600) 160...

1 Answer

WD Passport Elite 320 - won't install autobackup launcher


I just spoke to WD support...here is how to solve your problem:( I had the same problem and it works great now)
1. Connect your WD ext. drive.
2. Click open Computer.
3. Double click open the WD blue icon.
4. Double click open WD_Windows Tools.
5. Double click open WD drive manager.
6. Double click open the Setup icon for Vista 64 (the other icon
is for x86 windows)
run the setup and it will take care of your problem. enjoy!

Dec 01, 2008 | Western Digital Passport WDXML800UE...

Not finding what you are looking for?
Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive Logo

423 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...