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Lexmark 600 printhead problem

Have changed the cyan ink cartridge and now printer keeps saying there is a problem with the printhead. have taken out cartridge and put back but still same error message

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: computer says there is no ink cartridge

OK guys, I don't know if this will work for you but it worked for me. Here it is:

  1. Uninstall all Lexmark software from Add/Remove Programs in Control Panel.
  2. Reboot the computer as suggested by the uninstall software
  3. Start the ALL-In-One Installer
Now, the first thing the installer does is load the drivers to your hard drive.

4. When the driver is installed it will ask you what ink cartridges you have. Tell it which ones you have and say they are both brand new (even if one is empty or not new). If it asks you to align the printer or print a test page, say no!

After this is complete, the installer will begin to put in the other software (i.e. fax and scan). It will pause and ask you to click next, but do not do this.

5. Press Ctrl+Alt+Delete, select the installer task and click end task to stop the installation process.


6. When you print for the first time, it may ask you what cartridges you have installed again. Just select the cartridges you have installed select the option from the drop-down boxes that say that both cartridges are new.


--
Hope it helps since it worked for me. Good Luck

Posted on Oct 20, 2008

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  • 628 Answers

SOURCE: I am getting a message

The message indicates that the laser scanning head is defective. Lexmark calls it a printhead. Unless you want to spend a lot of money, it may not be worth fixing. A new part runs over a hundred dollars.

Posted on Dec 01, 2008

  • 1 Answer

SOURCE: ink problems lexmark x2500 printer

lexmark ran out of ink replaced cartridge. still saying i am out of ink and wont print anything

Posted on Dec 04, 2008

  • 744 Answers

SOURCE: refilling cartridges

Joe,

You should have received control program software with your printer. If installed, the icon should be on your desktop or it may be in your programs list. You can also get the software from the Lexmark web site.

Anyway, you probably need to reset the cartridge using the control program. It's not difficult. Just follow the prompts.

Posted on May 16, 2009

  • 62 Answers

SOURCE: Printer says cartridge incorrect, but is the right one...what do I need to do?

There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue.
The upgrade for the X3430 is available from Lexmark at: PC: http://www.downloaddelivery.com/downloads/misc/Firmware_F061909_3430Series.exe Mac: http://www.downloaddelivery.com/downloads/misc/Mac_MCC_J062309_01.Zip

To install the firmware upgrade, 1. Make sure the printer is ON and connected with a USB cable. 2. Download and run the appropriate firmware upgrade for your computer. 3. Be sure not to disconnect or power off the printer until the upgrade is complete
When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.

Posted on Jun 25, 2009

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1 Answer

Printer says cant print until cyan ink is replaced. Have replaced it with 2 different cartridges, but still wont print


You won't be able to print if one of the cartridges is out of ink. The printer will prime every once in a while thus the need for all cartridges to have sufficient ink levels to prevent damaging the printhead.

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Lexmark pro 705 wont recognize cyan ink


Make sure that you're using genuine Lexmark cartridges. If you are, try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update.

Reseat the printead again and the cartridges then reboot the printer. If it doesn't help, try replacing the cartridge.

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1 Answer

I have just changed my ink cartages &the printer says I have a printhead problem


The error can be the result of firmware code, printer contacts or the printhead itself failing. There is a firmware update for your model that addresses this problem. Please follow the steps below on how to successfully update your printer.
  1. Open the printer cover to remove the printhead. The carrier will come to the center automatically. Once you've taken out the printhead, close the printhead latch and close the printer cover.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark S600 Series Firmware Update.
  3. Once the update is complete, re-insert your printhead. Close the printhead latch and check for errors.
  4. If no error appears, open the printer cover again to re-insert the cartridges.
  5. If that doesn't help, I would highly recommend that you contact Lexmark Technical Support Center for assistance

Mar 16, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

S605 ink printing patchy


A firmware update for your model addresses print quality issues. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.
Try to print again to verify that the print quality has improved.

Should the problem continue, it could be that the printhead itself is the problem. Please contact Lexmark Technical Support Center for assistance.

Feb 04, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

My xerox phaser 8560/8560MFP keeps saying it is out of cyan ink, but all of the ink slots are completly full. What can I do to fix the problem? I have unplugged the printer/scanner twice, also I have taken...


The problem could be with a sticking flag in the ink loader. If you look down the channels where the ink sticks slide you will see a small spring loaded flag, check that it is not sticking in the cyan tube. Check for any stray/broken ink or other debris that might be stopping the inks from travelling.
Alternatively it could be that the ink melt plate is faulty, the printhead calls for ink when it gets low, if no ink is melted into the well, the printhead informs the main board if the main board does not see a fault condition, it will report out of ink.
Unfortunately, the ink loader is not repairable and has to be replaced.

Jan 20, 2011 | Xerox Phaser 8560DN Printer

2 Answers

The printer keeps saying there is a problem with the printerhead with the black/yellow. what can i do to fix this problem. The black yellow cartridge still have some ink in it. do i need to just change the...


Unfortunately, it sounds like you need a new printhead C9381A. You can hope that it's clogged from lack of use and go into printer properties and attempt to clean it (it will use a lot of ink in the process). However, the the black/yellow printhead generally wears out faster than the C9382A cyan/magenta printhead. Replacement should cost around $70 for each.

Oct 30, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Trouble with Designjet 110plus: Cannot get Cyan or Black to print. When I change the printhead, the machine does not recognize it for both black and cyan. Machine DOES NOT show error on any printhead or...


Hi Paula, first of all, take out the Continuous Ink System. Second, make sure that the new printhead are good and work propretl, try to get them in another HP 110, if their work good and at your HP not working good whitout your Continuous Ink System replace the carriage assesmbly, but before that verify tge tubes of ink. Good look

Aug 03, 2009 | HP Designjet 110plus nr InkJet Printer

1 Answer

Changing the printhead


FYI: The L7590 doesn't have any tape on either the cartridge or the printhead.

Right couple of things here...

1. The printheads in the L7590 are either K/Y (black/yellow) or C/M (cyan/magenta)... There's no single black printhead unless of course this is not an L7590 we're discussing here.

2. The cartridges ARE individual with K, Y M C (Black, Yellow, Magenta and Cyan).


It's likely that the printer has one of the following faults.
  • Chip contacts and/or chips on the cartridges are soiled and/or damaged. Try checking for ink on chips and contacts in the cartridge bay

  • The little white oval pump in the bottom of the cartridge bay has become disconnect or broken. This is used by the printer to pump ink into the printhead but it also detects pressure variations and has a logic circuit which declares low pressure as "no ink".

If the problem is the latter then you need to get the printer serviced and/or repaired at a service center.

If it's the former you should be able to fix it yourself.

If you're using non OEM (ie: not by HP) cartridges I'd recommend getting a new OEM/HP one to test before you go for a service as some cartridges are just poorly filled and/or designed.

Hope that helps.

Feb 03, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

HP CP1700 - no cyan or blue printing


Try taking a look at your printheads. Have they been installed for some time. You may need to change them. Start with the Cyan first.

Inkworks
866-381-0541

Oct 24, 2008 | HP cp1700 Color Inkjet Printer

1 Answer

Lexmark x1180 printer all in one


Clean the contacts on the cartidge and printer ( open the replace ink door wait for the printhead to come to center and turn off power) if that does not work then replace cartridge, it might be a recycled one that they did not chane the chip. 

Oct 11, 2007 | Lexmark JetPrinter X1185 All-In-One InkJet

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