Question about HP LaserJet 4 plus Printer
Hp4 laserjet started to pring, jammed. I pulled the page out and another page came up the same way. keep getting a 41.3 error message and cannot open the paper tray or find any other jam..
The error 41.3 is unexpected paper length and was caused by the printer pulling more than one sheet. Now the problem is clearing the paper jam in the paper tray. The only way I have found to get it clear is to put the printer on its back with the paper tray facing straight up. Now push the tray in just a little bit if you can and try to shake it to get the paper to shift to the other end. After a minute or two put the printer back down and try to open the tray. If you can then just put the paper back where it goes in the tray. Be sure the pickup roller is clean, no paper dust and such. then try printing again. If you still can't get the tray out then you will have to dis-assembly the printer to get it clearer. Let me know if this gets you going.
Over 21 years of PC and printer support/repair
Posted on Jun 19, 2009
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Posted on Jan 02, 2017
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